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Crisis Communications: A Casebook Approach (Routledge Communication Series) Paperback – January 31, 2007

ISBN-13: 978-0805857733 ISBN-10: 0805857737 Edition: 3rd
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Product Details

  • Series: Routledge Communication Series
  • Paperback: 408 pages
  • Publisher: Lawrence Erlbaum Associates, Inc.; 3 edition (January 31, 2007)
  • Language: English
  • ISBN-10: 0805857737
  • ISBN-13: 978-0805857733
  • Product Dimensions: 9 x 6.1 x 0.8 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Best Sellers Rank: #1,532,752 in Books (See Top 100 in Books)

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3 of 3 people found the following review helpful By Sarah K. Gomez on November 25, 2008
Format: Hardcover
I used this book for an Advanced Public Relations course in my senior of college. I have nothing but great things to say about it. The cases presented are pertinent and helpful for applying public relations concepts to real-world situations. The wide of array of topics is also helpful. From cases like the well-known Tylenol and cyanide case from the 1980's, which is usually a focus of at least one Introductory Public Relations lecture, to ones I had never heard of such as the 1994 Cal State Northridge Earthquake (I was 9 years so I do not remember the media coverage).
Crisis communication is at the center of most public relations courses. This book,Crisis Communications: A Casebook Approach (Lea's Communication Series)is by far one of the most beneficial textbooks used for any of the college courses I have taken. It is easy-to-read which helps in understanding the concepts that are highlighted in each case. Cases from this book are also memorable, which I cannot say for books that I have encountered past with similar content outlintes or table of contents.
I recommend this book to any professor of communication and to students. It contains relevant material on crisis communication, basic PR functions and also touches on some ethical issues. I would also suggest it to new PR professionals (specifically, recent college graduates). I think if this book was not part of someone's college textbook collection, then it ought to be. It is extremely useful and I could not be more enthused to write a positive review about a communications textbook. Pick this book up and read it! It's amazing.
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3 of 3 people found the following review helpful By R. Hudgell on February 8, 2008
Format: Paperback
This is one of my required textbooks for a class on Crisis Management. It is very informative and easy to read. The information is well organized, and the case studies tie the main points together very well.
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1 of 1 people found the following review helpful By Black Cat on April 20, 2008
Format: Paperback Verified Purchase
I'm teaching a crisis communication course as a second term public relations course. Finding this text was a gift from the author. The front part of the text covers the crisis communication literature/theories and the second part has very well-developed case studies. It is up-to-date and well written. My students rave about the text. Most read the text completely and then are going back to each chapter as we move through the term. Since my students are required to produce case study evaluations they find the examples in the text to be a good model. Students say this book is a "keeper."
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1 of 1 people found the following review helpful By Shady Lane on November 16, 2009
Format: Paperback Verified Purchase
This was the most interesting textbook I have ever read. Easy to understand and to the point. It is one I intend on keeping as a reference guide, and also one I will offer to my husband to read. Business people in any profession, I'm sure, will find this book helpful.
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