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2 of 2 people found the following review helpful:
4.0 out of 5 stars
Very good read for process improvements,
By Kanishk Rastogi "Freelenser" (Albany, NY United States) - See all my reviews (VINE VOICE) (REAL NAME)
This review is from: Crisp: Process Improvement: Enhancing Your Organization's Effectiveness (Fifty-Minute Series) (Paperback)
I have read this book recently and finished it in one go. This book teaches process mapping and process improvement in a very concise and to-the-point manner. There are examples of processes from real world. Best thing I liked is the bulleted approach for the important points related to processes, improvements, hindrances, measurements etc. So you need not to read through endless paragraphs to find one useful point.
Its a preferred read for all Process and Quality people. |
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Crisp: Process Improvement: Enhancing Your Organization's Effectiveness (Fifty-Minute Series) by Eileen Flanigan (Paperback - March 25, 1995)
Used & New from: $0.01
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