Customer Reviews

Crock-Pot 38651-C 6-Quart Smart-Pot Countdown Programmable Slow Cooker, Stainless Steel

5 star:		(11)
4 star:		(7)
3 star:		(6)
2 star:		(3)
1 star:		(34)

 

 

In spite of the fancy settings, this crock-pot has only one heat: "NUCLEAR" It keeps liquids boiling whether on the high, low or warm setting. I was pretty sure I had a defective model until I read similar reviews both here and elsewhere. The outside gets extremely hot also. Rival pioneered the idea of the crock-pot years ago. What are they thinking?

I'm returning it tomorrow. One star rating only because I'm not allowed to give "zero."

I like the overall look of this crockpot, particularly the stainless steel that fits in nicely with my stainless steel refrigerator and other appliances; Nice oval shape for a variety of dishes; Easy to use button panel; Removable black ceramic insert is easy to clean and can double as a serving bowl.

However, I agree with the reviews submitted for other similar Rival crockpots -- that it gets way too hot. Even on the low setting, the outside is extremely hot to the touch and can cause serious burns, and, after a couple of hours, the contents are bubbling and boiling. Meals are ready several hours before recipes indicate. Requires some experimentation. Yet, I lack crockpot experience overall and this may be typical.

I have tried numerous recipes and adjusted liquids to have waaaaaay more than what is called for and it still burns everything!!!

I even had my mother in law come down and turn it to keep warm at lunch one day, and yep! all was burnt when I got home.

I am putting it up for sale.

ls/FL

Like many other users I too found this slow-cooker to operate at an incredibly high temperature. A chicken and stuffing dish that I made in my old slow cooker turned into a toughened burned mess after less than half the usual cooking time. I ended up removing it from the cooker and trying to salvage it by finishing it in the oven. I would never leave this appliance unattended. It gets incredibly hot to the touch and foods burn/liquids boil. The point of a slow cooker is to be able to prepare foods without constant monitoring. The high temperature of this one necessitates that you repeatedly check it and that you don't leave the house while it's on. Stay away from this product.

When our old Rival crock-pot finally wore out, I purchased this Rival and wish I hadn't. There isn't a difference between the high or low setting, everything burns and you don't dare leave it alone for fear your food will be ruined. What a waste of money this product is.

I never thought I would be writing a review but after reading all the bad reviews about this slow cooker, that almost made me not buy this appliance, I have decided to let readers know how this unit has performed for me.

This is the first slow cooker that I have ever purchased. I have cooked with beef, pork and chicken and have not had any problems. Some of the recipes did cook a little faster than the recipe said, but you adjust for it. It is not a problem.

I was worried that the unit would be to hot while I was using it. I briefly touched the sides of the unit after it was cooking for a while, and yes it was hot. Most cooking pots would be hot while you are using them. I really do not see why you would have to touch the sides while it is cooking. You have to remember that the heating elements are on the sides of this unit, not the bottom. The handles on the cover and the handles on the unit remained cool to touch at all times. So far I have never received any burns.

While I was using the unit, after a while I did notice some bubbling while I was cooking on low. That did not bother me because I figured the meal was cooking. Nothing I cooked burned. If you follow the directions any meal you cook should turn out okay.

The only thing I would change about this slow cooker is that you have to use it on a heat resistant surface. I would prefer to just use it on my counter top without having to worry about anything being ruined.

I do like being able to program this unit for the amount of hours I want it to cook. It then goes on warm. It is recommended that you do not keep it on warm for more than four hours. It also has an off button.

If you are looking for a slow cooker, I would highly recommend this unit. I am really enjoying mine.

I totally agree with the other reviewer. This piece of garbage is only good for boiling stuff. It is a dangerous item to leave alone in the house. AND, Rival will do absolutely nothing to help you.

I am so happy to see that other people have written similar reviews about this piece of junk. I used it 3 times thinking I had done something wrong. All 3 times my food was boiling or totally destroyed after 2 hours on LOW!!! I reported this to Rival who acted like they had never heard this before and tried to give me instructions on using a crockpot.I have 3 other crockpots and 6 crockpot cookbooks and use crockpots often. I thought a "Smart Pot" would give me more options. Was I ever wrong!! Unfortunately, my husband threw out the box and receipt from K-mart. This pot needs to be removed from the Market!!!

I wish I'd come to this site to read the reviews first. I bought this unit, and woke up this morning to beef stew that was a burnt mess, even though I followed the directions in the cookbook that came with the unit. Do not buy this!!

I bought this item thinking Rival was a great name and how nice it would be to be able to put something in it before work and then come home whenever I was done working (I never know when that will be) and be able to enjoy a nice meal that was not over cooked yet still warm because of the revert to warm feature after your set time/temp was over. But.....

This item is awfull, just as already mentioned, this crockpot only has 1 temperature! BOIL! Don't waste your money on this like I did, instead buy the Euro-Pro KC276T 6-1/2- Quart Gourmet Slow Cooker with Bonus Little Cooker. After buying the Rival crockpot first and ruining meals due to the one temperature boil feature, I found this model on sale locally for $35 with the mini crockpot included and I LOVE it!

The Euro-Pro KC276T crockpot delivers what the Rival only promised! Plus you get FOUR temp settings (warm low medium high) that ACTUALLY work!

If you need a way to boil water buy the Rival and if you need one CHEAP I have one for sale.