Top critical review
3 people found this helpful
on December 31, 2015
Size means very little with Crocs ... !!
A friend purchased two pair of Crocs for me at Big 5 Sporting Goods. One was this "Baya" clog and the other was the "Bistro" clog. Both were marked "13 M". I was surprised to discover that the "Baya Clog" is one whole inch shorter than the "Bistro". Not that is should make a difference, but Bistro was made in Vietnam and the Baya was made in Mexico. A very patient representative from Crocs Customer Service explained to me that the "M" did not mean "Medium", but rather it meant "Men's", and that some Crocs styles are "roomier". I'm a senior with hundreds, if not thousands, of experiences buying shoes. Yeah, you should try them on ... but here I have two pair of Crocs marked size "13" and one is a full inch shorter than the other. If I had to guess the size of the "Baya" clog ... I would say it's a 11 1/2 or 12 at the max. For someone shopping for another person whose size is known, it's not unreasonable for them to select by size.
Anyway, this model ... the "Baya" clog ... is DISCONTINUED and does not appear on the official "Crocs" website. Agents at "Crocs" cannot even reference this model. They will tell you that some Crocs are "roomier", and that since the Crocs were not purchased from a "Crocs Store", you cannot return them. That's fine ... I expected to return them or exchange them at "Big 5 Sporting Goods". I really wanted to express to the nice folks at "Crocs" that their sizing is INCONSISTENT ... and that that can lead to frustration, time, energy, gas expense, etc... when having to return Crocs with ambiguous sizing. I don't think this matters to "Crocs".
I wear an average Men's Size 13 shoe, sandal. boot, clog, etc ... and the "Baya" model is too short. Consider that if you're going to buy a pair for someone who isn't present to try them on.
I love Crocs and have worn through many different models. I think it's possible that this model was marked with an incorrect size (13) and that might be why it's been discontinued by "Crocs".