Most helpful critical review
32 of 40 people found the following review helpful
Waste of time, money and sanity
on December 18, 2012
Ok, so I didn't buy this on Amazon, but I felt it was important to warn people about this "cute" player. The first time I ordered it, just over a year ago, it worked. No problem, sounded great. Then the needle, which appears to be at least partially plastic, broke.
So I sent it to Crosley itself for repairs. I got the repaired/replaced player, but I go to use it and every record I play on it, regardless of age, sounds like it hit the martinis harder than Dean Martin--warped and alternating between fast and slow.
So I sent it back again. I very carefully try the replacement they send me, same model of player, and it plays records about 10% too fast right out of the box. Michael Jackson was already a little high anyway, but I compared it to the same song played online and it was definitely too fast, and so was anything else I tried.
So I sent it back. Again. This time tech support told me they would check it at least twice to make sure it doesn't play too fast. Behold, the latest one has the SAME problem very first time I use it--plays at 35-36 RPM instead of 33 (I counted to be sure), and there's no way to fix the darn thing. I'm a patient person and just wanted a working player, but it took an entire summer and three returns to find out this player is just cheaply made, and all it's good for is looking adorably faux-retro. The only thing deserving a star is Crosley's return policy (free returns within warranty and free shipping label), because this record player certainly doesn't. And it is taking up space in my living room now waiting to be returned yet again, for a refund this time. I expected much more from the famous Crosley company. Please don't buy this player. Please?