Cross-Cultural Interpersonal Communication (International and Intercultural Communication Annual) [Paperback]

Stella Ting-Toomey (Author), Felipe Korzenny (Author)

Book Description

Publication Date: January 31, 1991 | ISBN-10: 0803940483 | ISBN-13: 978-0803940482

The newest ideas and findings in cross-cultural interpersonal communication are provided in this challenging volume. The internationally-recognized contributors examine such salient topics as interpersonal relationship development between people from different cultures, family nicknaming practices, and language and intercultural attraction.

Editorial Reviews

About the Author

Stella Ting-Toomey (Ph.D., University of Washington) is a Professor of Human Communication Studies at California State University, Fullerton. Her research interests focus on fine-tuning the conflict face-negotiation theory and testing the impact of situational and ethnic identity factors on conflict styles. She also holds a strong interest in linking intercultural communication theories with training practice. Stella has published more than 70 journal articles and book chapters in various academic journals. Her publications have appeared in the International Journal of Intercultural Relations, Human Communication Research, Communication Monographs, and Communication Research, among others. She is also the author and editor of 15 books, most recently Understanding Intercultural Communication (with Leeva Chung; Roxbury), Managing Intercultural Conflict Effectively (with John Oetzel; Sage), Communicating Effectively with the Chinese (with Ge Gao; Sage), and Communicating Across Cultures (Guilford). Stella has lectured widely throughout the U.S., Asia, and Europe on the theme of mindful intercultural conflict competence. During her spare time, she enjoys playing the piano and improvising new tunes for fun and relaxation.

Product Details

• Paperback: 296 pages
• Publisher: Sage Publications, Inc (January 31, 1991)
• Language: English
• ISBN-10: 0803940483
• ISBN-13: 978-0803940482
• Product Dimensions: 8.4 x 5.2 x 0.8 inches
• Shipping Weight: 1.1 pounds
• Amazon Best Sellers Rank: #3,955,393 in Books (See Top 100 in Books)

More About the Author

Dr. Felipe Korzenny joined Florida State University in the Fall of 2003. Until then he was Principal and Co-Founder of Cheskin. At Florida State University he founded and directs the first Center for Hispanic Marketing Communication in the United States. This Center prepares students to serve the Hispanic marketing industry, conducts research projects, and produces publications to further the understanding of Hispanic consumer behavior: http://hmc.comm.fsu.edu.

Before merging his company with Cheskin in 1999 he was President and CEO of Hispanic & Asian Marketing Communication Research, the company he founded in 1984 to assist Fortune 500 companies in understanding and communicating effectively with the Hispanic and Asian markets in the US and abroad. Now at FSU he continues to conduct research and consults with major US corporations on how to best establish consumer relationships with US Hispanics. He is particularly well known in the industry for the consumer experience insights he has helped generate to position successful products in the US Hispanic market. He has established research traditions and trained many researchers in ethnographic, qualitative, and most quantitative methodologies. A social scientist by training, Felipe has a critical academic perspective combined with a strong business practice.

The experience Dr. Korzenny includes: Food and beverages, finance/banking/credit/insurance, telecommunications, digital technology, entertainment, media, social services, health, education, automotive, and real estate. His contributions have ranged from product development, to the elicitation of insights for positioning, to the development of marketing strategy.

Dr. Korzenny holds an M.A. and a Ph.D. from Michigan State University in Communication Research, where he was also a faculty member, and later was member of the faculty of San Francisco State University. He has published six books and almost a hundred research publications dealing with communication and culture. One of his books, written with Dr. Betty Ann Korzenny, is entitled "Hispanic Marketing: A Cultural Perspective" and it was published by Butterworth Heinemann/Elsevier September 2005. A much revised and expanded edition of this book was published by Routledge August 15, 2011 with the title: "Hispanic Marketing: Connecting with the New Latino Consumer." See: http://korzenny.com/HispanicMarketing2011.pdf, and a full list of endorsements at: http://felipekorzenny.blogspot.com/2011/07/hispanic-marketing-connecting-with-new.html.

His is an Outstanding and also a Distinguished Alumni of Michigan State University. He is the first recipient of the Hill Library HispanSource 2005 Award for Outstanding Achievement in Hispanic Marketing Research. Dr. Korzenny is a prominent speaker at nationwide symposiums and conferences on Hispanic markets. His full vita can be found at www.korzenny.com/FKresume.htm.