Crossing the Chasm: Marketing and Selling High-Tech Products to Mainstream Customers [Kindle Edition]

Geoffrey A. Moore (Author), Regis McKenna (Foreword)

Book Description

Here is the bestselling guide that created a new game plan for marketing in high-tech industries. Crossing the Chasm has become the bible for bringing cutting-edge products to progressively larger markets. This edition provides new insights into the realities of high-tech marketing, with special emphasis on the Internet. It's essential reading for anyone with a stake in the world's most exciting marketplace.

Editorial Reviews

About the Author

Geoffrey Moore is chairman emeritus of three consulting firms—The Chasm Group, Chasm Institute, and TCG Advisors—all of which provide marketing strategy and organizational advice to leading high-technology companies. Moore is also a venture partner with Mohr Davidow Ventures, a California-based venture capital firm specializing in specific technology markets, including e-commerce, Internet, enterprise software, networking, and semiconductors.

Product Details

• File Size: 687 KB
• Print Length: 256 pages
• Publisher: HarperCollins e-books; Revised edition (March 17, 2009)
• Sold by: HarperCollins Publishers
• Language: English
• ASIN: B000FC119W
• Text-to-Speech: Enabled
• X-Ray: Enabled
• Lending: Not Enabled
• Amazon Best Sellers Rank: #13,766 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
  • #6 in Kindle Store > Kindle eBooks > Business & Investing > Small Business & Entrepreneurship > New Business Enterprises
  • #15 in Kindle Store > Kindle eBooks > Business & Investing > Marketing & Sales > Marketing
  • #17 in Books > Business & Investing > Small Business & Entrepreneurship > New Business Enterprises

Most Helpful Customer Reviews

8 of 8 people found the following review helpful

4.0 out of 5 stars Worth reading, even if you think you already understand March 20, 2004

By Lars Bergstrom VINE™ VOICE

Format:Paperback

Long established as a classic, the drawing depicting the different classes of customers and their adoption rates are commonly used in the industry. I personally thought I already understood it, just from osmosis. However, reading the book taught me more about the characteristics of those customers, how you gain penetration into their markets, and most importantly how you manage a team and produce a product into those markets.

There are also lessons in there about establishing a beachhead and how to choose your target customer that dovetail nicely into some more modern work around persona identification in software development and the need to identify just one target persona for your application at a time. This is a great marketing book -- even if some of the specific company examples are somewhat dated -- whose concepts readily translate into not only management but directly into product development and vision.

4 of 4 people found the following review helpful

4.0 out of 5 stars Excellent Read, but implementation requires discipline November 3, 2006

By Balan Nagarajan

Format:Paperback

I am a senior product manager and found most of the concepts very relevant. In particular I was impressed by the fact that we have to target a focused customer segment to initially establish the product and then branch out to target a wider customer segment. But it requires lot of self-discipline. The instinct is to throw a dart in 100 different directions and hope that it will stick. Similarly in marketing we tend to market our product in different segments and hope that we will be successful in one of the segments.

Bottom-line...A great read, but implementation is a challenge.

4 of 4 people found the following review helpful

5.0 out of 5 stars A classic that will never be out of date! December 19, 2006

By Jennifer McLean

Format:Paperback

This is the book that launched my career in technology and drove me to establish a more strategic approach to marketing and business. Geoffrey Moore was ahead of his time and offers priceless information on how to stand back and re-evaluate your market approach. If you know nothing about business strategy or marketing OR you consider yourself an expert, Moore's models stand the test of time and give you the tools you need to not only do your job but offers the insights that can help build consensus within a company. Apply these models to your corporate and product strategy; use it as a point of discussion with other senior executives to FINALLY drive a coherent strategy. This book changed they way I think about the business of technology it will for you too.

More About the Author

Managing Director, Geoffrey Moore Consulting
Venture Partner, Mohr Davidow Ventures
Chairman Emeritus, TCG Advisors, Chasm Institute, and Chasm Group
Member of the Board of Directors, Akamai Technologies and several pre-IPO Companies

Geoffrey Moore is an author, speaker and business advisor to many of the leading companies in the high-tech sector, including Cisco, Cognizant, Compuware, HP, Microsoft, SAP, and Yahoo!.

Geoffrey divides his time between consulting on strategy and transformation challenges with senior executives and speaking internationally on those same topics. His latest book Escape Velocity: Free Your Company's Future from the Pull of the Past, keeps this intent in mind and is the result of his years of experience working with large enterprises.

Escape Velocity is Moore's sixth book for business leaders in the high-tech sector. His first book, Crossing the Chasm, which addresses the challenges of gaining initial adoption for disruptive innovations, continues to be a best seller and required reading in business schools and entrepreneurship curricula. Moore wrote four subsequent books which addressed the challenges faced by management when competing in hyper-growth markets (Inside the Tornado) and those faced by investors when managing a high-tech stock portfolio (The Gorilla Game). The two additional books both address the organizational challenges faced by established enterprises, in one case posed by the volatility of the technology sector overall (Living on the Fault Line), in the other by the need to reignite innovation in mature franchises (Dealing with Darwin). Escape Velocity rounds out these efforts in service to established enterprises by laying out a comprehensive program for engaging with next-generation trends while maintaining their core franchises.

Moore is an active public speaker who gives between 30 and 60 speeches per year, split roughly evenly between industry events and company-specific meetings. His speaking practice is global, addressing a spectrum of topics of interest to the high-tech sector, including high-tech market dynamics, business strategies, innovation, organizational development, and industry futures.

Earlier in his career, he was a principal and partner at Regis McKenna, Inc., a leading high tech marketing strategy and communications company, and for the decade prior, a sales and marketing executive in the software industry. He has a bachelor's degree from Stanford and a doctorate from the University of Washington, both in English Literature.