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Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.
This is my second copy of the book and I'm reading it a second time this year.
I also found as I read the book that I kept thinking about how to use these tools to improve the conversations in my personal life, with my wife and with my children.
What I liked most about this book is the way the authors help you design a crucial conversation you might need.
Incredibly useful perspective on having difficult conversations/meetings at work.Published 1 day ago by Science Mommy
Amazing book that is helpful in any situation. It will take time to implement all the great insights.Published 1 day ago by E. Rhodes
This is an excellent reference ( read & re-read) material. The key to improve your conversations is practice and you need this reference all the time.Published 1 day ago by Badrinath
Cannot wait to try out my new skills. Thank you for such an eye opening book. This is a must read.Published 4 days ago by Karla Short
Lots of concepts to keep in mind, difficult to do in reality during a crucial conversation. Appreciate the summary table and the "2 levers" at the end.Published 7 days ago by jennie chen
This review is on the audio version. The book is definitely worthy to be on a leader's bookshelf and many dog eared pages. Read morePublished 9 days ago by Book Hawk