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Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.
This is my second copy of the book and I'm reading it a second time this year.
I also found as I read the book that I kept thinking about how to use these tools to improve the conversations in my personal life, with my wife and with my children.
What I liked most about this book is the way the authors help you design a crucial conversation you might need.
I had my direct reports read this. Book was instrumental n clearing up communication issues among the team members.Published 2 days ago by john rivera
I have not yet read this book but it was recommended reading for a new job I recently accepted. I'm posting because a possible good tie-in to this read is a Ted Talk given by Ash... Read morePublished 8 days ago by Amazon Customer
This book is a must for anyone who has to talk to other people about anything other than the weather.Published 9 days ago by Rob Allen
Extremely useful material that can be applied in an endless array of social, business, and personal relationships. Read morePublished 10 days ago by Amazon Customer
The absolute best book for learning the art of effective dialog! Loved it.Published 11 days ago by bob denny