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Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.
This is my second copy of the book and I'm reading it a second time this year.
I also found as I read the book that I kept thinking about how to use these tools to improve the conversations in my personal life, with my wife and with my children.
What I liked most about this book is the way the authors help you design a crucial conversation you might need.
The book came in a timly manner very well taken care. I'm enjoying it. about half way through it. Will complete it in hopefully 5 days.
Excellent well sort out material.
Great book and I really needed it. I do not get along with my new management (first time in my life) and having a great amount of difficulty working with him. Read morePublished 1 day ago by Troynm
This is a great book that teaches how to communicat effectively. I highly recommend it.Published 1 day ago by Frieda Crawford
As I started to read this book I was drawn in, the more I read the more I was taken back by how much I was doing of these emotion reactions and I have been trained in being able to... Read morePublished 1 day ago by Glen Morris
The book has very practical suggestions, but as a Christian, I would incorporate also, the help of the Holy Spirit.Published 2 days ago by dprov
Yes, a clear and easy to understand tool if you work in sales or with human resources.Published 2 days ago by Elena
It was awesome, and I'm going to buy copies for our whole company to go through it!!!Published 3 days ago by David
Read it for any situation in your life- at home, at work, church, community, even just hanging out in social situations. It is a great complement to Emotional Intelligence.Published 5 days ago by JOSEPH R BOYER