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Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.
This is my second copy of the book and I'm reading it a second time this year.
I also found as I read the book that I kept thinking about how to use these tools to improve the conversations in my personal life, with my wife and with my children.
What I liked most about this book is the way the authors help you design a crucial conversation you might need.
I'm on my second reading and each time I take me things away with me. Read it slow and with coworkers. This can change your life and your workplace.Published 2 hours ago by Amazon Customer
It isn't the second edition which is what I needed. Unfortunately, threw away all of the packaging before I realized it was the wrong book. Read morePublished 1 day ago by Elaine E. Barrett
Incredibly useful perspective on having difficult conversations/meetings at work.Published 6 days ago by Science Mommy
Amazing book that is helpful in any situation. It will take time to implement all the great insights.Published 6 days ago by E. Rhodes
This is an excellent reference ( read & re-read) material. The key to improve your conversations is practice and you need this reference all the time.Published 6 days ago by Badrinath
Cannot wait to try out my new skills. Thank you for such an eye opening book. This is a must read.Published 9 days ago by Karla Short