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Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.
This is my second copy of the book and I'm reading it a second time this year.
I also found as I read the book that I kept thinking about how to use these tools to improve the conversations in my personal life, with my wife and with my children.
What I liked most about this book is the way the authors help you design a crucial conversation you might need.
This book provides great tools for successfully navigating hard & important conversations. The word crucial is very appropriate. Read morePublished 10 hours ago by David McReynolds
An excellent leadership course, appropriate for the work place and for home life. A "must read" for anyone in leadership!Published 2 days ago by Amazon Customer
Excellent reference with practical suggestions for navigating difficult conversations.Published 3 days ago by Jacklyn Ruthman
This was a great book to read. It has a lot of good information on how to keep the conversation very positive when they are critical. Read morePublished 4 days ago by The Reader
I'm on my second reading and each time I take me things away with me. Read it slow and with coworkers. This can change your life and your workplace.Published 4 days ago by Amazon Customer