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Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.
This is my second copy of the book and I'm reading it a second time this year.
I also found as I read the book that I kept thinking about how to use these tools to improve the conversations in my personal life, with my wife and with my children.
What I liked most about this book is the way the authors help you design a crucial conversation you might need.
I am an administrative leader in a health care industry. Wish I had this book years ago. I read it in just two days. Read morePublished 3 hours ago by sdflagg
Great read! One of those books you have to pause after each chapter to process and reflect. Highly recommend if you're in any leadership/family position that requires you to have... Read morePublished 20 hours ago by jeffrey a johnston
Perfect for workplace where we occasionally get into disagreement and this book teach one on how to communicate well.Published 1 day ago by bibi
Wished I would have read this book at age 18. This book really does teach you how to have those difficult conversations and have more confidence when engaging in tense... Read morePublished 2 days ago by Tom O'Connell
This has staying power as a reference. Combined with another classic, "Getting to Yes", I refer this book to my emerging leader clients that want to improve their... Read morePublished 11 days ago by JC