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Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.
This is my second copy of the book and I'm reading it a second time this year.
I also found as I read the book that I kept thinking about how to use these tools to improve the conversations in my personal life, with my wife and with my children.
What I liked most about this book is the way the authors help you design a crucial conversation you might need.
A quick read with simple yet powerful techniques with good examples. Very helpful in even just everyday conversations. Glad I read.Published 3 days ago by Andrew
Excellent for everyone. Should be required reading in all schools to improve communication everywherePublished 3 days ago by M. Elizabeth Klesse
purchased this book as one of those, "my boss suggested I read this" books, and have found that I enjoy the read, and the information is useful. Read morePublished 4 days ago by schneidude11
A useful book which I continue to refer to for ongoing guidance. Great book!Published 5 days ago by Magic
This was a really applicable read! Many good ideas that I will directly apply into my ministry. Very hard to be successful in crucial conversations without being teachable.Published 5 days ago by Adam T. Williams
I had imagined that this would be a typical business communications book, but it's really a widely applicable set of tools for improving human behavior during intense... Read morePublished 6 days ago by Ryan Mease
This book is so important I had to give away my first copy before finishing it, and reorder another for myself. Read morePublished 6 days ago by AGW