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"Most books make promises. This one delivers. These skills have . . . generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."
--Dain M. Hancock, President, Lockheed Martin Aeronautics
Learn how to keep your cool and get what you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. You'll learn how to:
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
It's definitely worth more than one read - and is a book I highliy recommend.
If you read this book, and practice their exercises a lot, you will slowly gain a reputation as somebody who can really make things happen.
I highly recommend this book to anyone who is looking to improve either business or personal relationships through better communication.
Great book. I haven't finished it, but it has already changed my approach to meetings and working with others.Published 4 days ago by smbc
I got this as a cd, because it was cheaper than the audiobook. I liked the content, but did not really like the lady that read it. Read morePublished 5 days ago by Marian M
Really disappointed to see that in the foreword, the poem used is mistakenly attributed to someone who is NOT its original author... Read morePublished 8 days ago by Amanda
Very helpful for all kinds of people. I am challenge to improve as a person because of this book, aPublished 8 days ago by VEVA
This book is needed in every home! I wish I'd had it when I first married. My life might have gone smoother! Now I give this book for wedding presents.Published 9 days ago by Regena L Pinkerton
This book is well worth the read to help you develop healthier communications in all of your relationships, not just in business.Published 9 days ago by Matt Wallis
Teaches all of us how to handle any situation better and be able to better communicate with those around us.Published 9 days ago by Bryan Gilbert Goldsmith