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"Most books make promises. This one delivers. These skills have . . . generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."
--Dain M. Hancock, President, Lockheed Martin Aeronautics
Learn how to keep your cool and get what you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. You'll learn how to:
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
This is one of the most practical and helpful books I have ever read.
If you read this book, and practice their exercises a lot, you will slowly gain a reputation as somebody who can really make things happen.
I highly recommend this book to anyone who is looking to improve either business or personal relationships through better communication.
This book is invaluable. It not only offers good advice but also provides excellent examples to show execution. I plan to read it again and make notes this time. Read morePublished 8 days ago by cool_einstein
The principles are simple. Fnding mutual purpose keeping, the respect or making jt safe - as the authors suggested- can change relationships. Read morePublished 15 days ago by Bernarda Maia
I'm 51, I wish I had read this when I was 20. This book has made more difference in my life than any other book.Published 16 days ago by Tom Sawyer
I can't even describe how helpful this book is. It's a great read full of great advice.Published 17 days ago by Nicole Finkbeiner
Loaded with good info about how to handle difficult situations but not what I expected. I was looking for a book to increase my eloquence during casual conversations.Published 18 days ago by Tiffany