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"Most books make promises. This one delivers. These skills have . . . generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."
--Dain M. Hancock, President, Lockheed Martin Aeronautics
Learn how to keep your cool and get what you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. You'll learn how to:
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Excellent Book! Went through The Influencer Class at work & read that book first, part-way through this and already applying lessons learned. Great!!!Published 3 days ago by Charles Holler
Crucial Conversations is a staple among my peers and leader friends for training new leaders on how to hold "crucial conversations" when collaborating interdepartmentally,... Read morePublished 6 days ago by Nate
A great book to invest your time reading . Practical applications !Published 8 days ago by Amazon Customer
I would think everyone by now knows if someone says "I don't mean to say, but..." that that's exactly what they mean to say!Published 11 days ago by KC