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"Most books make promises. This one delivers. These skills have . . . generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."
--Dain M. Hancock, President, Lockheed Martin Aeronautics
Learn how to keep your cool and get what you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. You'll learn how to:
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
It's definitely worth more than one read - and is a book I highliy recommend.
If you read this book, and practice their exercises a lot, you will slowly gain a reputation as somebody who can really make things happen.
I highly recommend this book to anyone who is looking to improve either business or personal relationships through better communication.
Crucial Conversations has great tools for talking that can lead to more productive and cohesive decisions. Read morePublished 11 hours ago by Ryan Eckenrode
This book is pertinent to all human relationships. If you get defensive, emotional, overreact, or generally bungle the most important conversations in your life, then you must... Read morePublished 1 day ago by Steve
This book offers great tips and techniques that unfortunately not too many people know about. If these conversational skills were to be taught to kids at young age, our societies... Read morePublished 2 days ago by numhydrin
Insightful book, full of precise techniques on driving or building or re-building conversation in healthy for participants and fruitful in reaching joint goals way. Read morePublished 3 days ago by alex fine
This book does an excellent job of providing an overview of the dilemmas of human relationships. It will improve your awareness of yourself and the dynamics of human interaction. Read morePublished 4 days ago by Amazon Customer
There isn't a day that goes buy that I don't either recall, and put into practice something out of this book. Read morePublished 4 days ago by Bradford Alan Greisen
A must read for anyone! Well written and book you can always use!Published 6 days ago by inthegr8nw