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"Most books make promises. This one delivers. These skills have . . . generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."
--Dain M. Hancock, President, Lockheed Martin Aeronautics
Learn how to keep your cool and get what you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. You'll learn how to:
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
It's definitely worth more than one read - and is a book I highliy recommend.
If you read this book, and practice their exercises a lot, you will slowly gain a reputation as somebody who can really make things happen.
I highly recommend this book to anyone who is looking to improve either business or personal relationships through better communication.
Incredibly useful perspective on having difficult conversations/meetings at work.Published 4 days ago by Science Mommy
Amazing book that is helpful in any situation. It will take time to implement all the great insights.Published 5 days ago by E. Rhodes
This is an excellent reference ( read & re-read) material. The key to improve your conversations is practice and you need this reference all the time.Published 5 days ago by Badrinath
Cannot wait to try out my new skills. Thank you for such an eye opening book. This is a must read.Published 7 days ago by Karla Short
Lots of concepts to keep in mind, difficult to do in reality during a crucial conversation. Appreciate the summary table and the "2 levers" at the end.Published 11 days ago by jennie chen