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"Most books make promises. This one delivers. These skills have . . . generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."
--Dain M. Hancock, President, Lockheed Martin Aeronautics
Learn how to keep your cool and get what you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. You'll learn how to:
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
It's definitely worth more than one read - and is a book I highliy recommend.
If you read this book, and practice their exercises a lot, you will slowly gain a reputation as somebody who can really make things happen.
I highly recommend this book to anyone who is looking to improve either business or personal relationships through better communication.
I'd recommend everyone read this book regardless of your place in life or profession. Countless tips that can help on a daily basis are discussed with plenty of examplesPublished 4 days ago by Phil Charles
More and more school administrators need to handle problems or "sticky situations" with staff and/or parents in their schools. Read morePublished 6 days ago by Susan Burleson
I loves this product. The shipping was quick as and described. I would recommend this to anyone who is looking for this item.Published 8 days ago by Moquita WIney
I haven't had a chance to really test out the principles in this book but now I feel much more prepared so that the next time I find myself in a "crucial conversation" I will know... Read morePublished 11 days ago by Dcwood
Great book for studying in this area. I would recommend this book to managers already in these positions. This book should be made for mandatory study.Published 14 days ago by Quills
Personally and professionally, this book is a game changer. A positive outcome for people looking for solutions to age old workplace and personal relationship issues. Read morePublished 16 days ago by Shawn reaves
Not an easy read but has a lot of useful information for talking with children. Teachers would benefit from reading this.Published 18 days ago by K. Mcmichael
Bought this for a class that is taught at my work. I want to read it and know what is expected for the class. Great for my job.Published 18 days ago by Derra Kolar
This is a great book about communication skills. It's given me confidence to begin to practice some different techniques when discussing a crucial issue. Read morePublished 20 days ago by Jeni