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"Most books make promises. This one delivers. These skills have . . . generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."
--Dain M. Hancock, President, Lockheed Martin Aeronautics
Learn how to keep your cool and get what you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. You'll learn how to:
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
It's definitely worth more than one read - and is a book I highliy recommend.
If you read this book, and practice their exercises a lot, you will slowly gain a reputation as somebody who can really make things happen.
I highly recommend this book to anyone who is looking to improve either business or personal relationships through better communication.
This book helped me in negotiating with company presidents (prospects) whom I have to deal with at our firm. Read morePublished 3 hours ago by Joseph Villanova
This book provides great tools for successfully navigating hard & important conversations. The word crucial is very appropriate. Read morePublished 2 days ago by David McReynolds
An excellent leadership course, appropriate for the work place and for home life. A "must read" for anyone in leadership!Published 4 days ago by Amazon Customer
Excellent reference with practical suggestions for navigating difficult conversations.Published 4 days ago by Jacklyn Ruthman
This was a great book to read. It has a lot of good information on how to keep the conversation very positive when they are critical. Read morePublished 5 days ago by The Reader
I'm on my second reading and each time I take me things away with me. Read it slow and with coworkers. This can change your life and your workplace.Published 5 days ago by Amazon Customer