- • Click here for more inspirational ideas to "rev up" your team!
|Amazon Price||New from||Used from|
"Most books make promises. This one delivers. These skills have . . . generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."
--Dain M. Hancock, President, Lockheed Martin Aeronautics
Learn how to keep your cool and get what you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. You'll learn how to:
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
It's definitely worth more than one read - and is a book I highliy recommend.
If you read this book, and practice their exercises a lot, you will slowly gain a reputation as somebody who can really make things happen.
I highly recommend this book to anyone who is looking to improve either business or personal relationships through better communication.
This book should be required reading for everyone who has to communicate in one way or another.Published 22 hours ago by Richard J. Kraske
Outstanding book. Can be used in all situations - business, family, friends. Takes time to put into practice, but well worth the effort.Published 3 days ago by Amazon Customer
Love this BOOK. Highlight certain bullet points and use them when you have tough conversations as an employee or manger.Published 3 days ago by georgia mascali
I read the first edition and I liked the updates to the second edition as well. It is excellent practical advice and very easy to implement with my with teenagers, college age... Read morePublished 4 days ago by John L.
It's an amazing thought that we are at our worst when it matters most. But it makes sense. If my body is responding to my high emotions by preparing to fight or flee, my brain is... Read morePublished 5 days ago by snailvine
The book came in a timly manner very well taken care. I'm enjoying it. about half way through it. Will complete it in hopefully 5 days.
Excellent well sort out material.