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"Most books make promises. This one delivers. These skills have . . . generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."
--Dain M. Hancock, President, Lockheed Martin Aeronautics
Learn how to keep your cool and get what you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. You'll learn how to:
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
A pastor recommended this book to me as there are not many in the explicitly Christian genre that deal with how to reason with one another. Read morePublished 1 day ago by JustinHoca
Excellent book. After reading it I bought copies to give as gifts. Easy to apply advice.Published 1 day ago by L. Colvin
I have spent almost twenty years now working to build and repair relationships, trust, and functionality within teams, logging over 10,000 hours of interaction time with a huge... Read morePublished 2 days ago by J. Foran
This is an important book for everyone to read, in that by and large, we are not taught how to effectively communicate: especially the hard stuff! Now you don't have an excuse...Published 4 days ago by Roman Z. Ramsey
The process is not always clear and it's a lot to remember, but lots of good advice.Published 7 days ago by Preacherbroad
I really enjoyed this book, although the person who suggested this book to me made me wonder what they were saying about me... Read morePublished 7 days ago by Michael