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"Most books make promises. This one delivers. These skills have . . . generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."
--Dain M. Hancock, President, Lockheed Martin Aeronautics
Learn how to keep your cool and get what you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. You'll learn how to:
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
It's definitely worth more than one read - and is a book I highliy recommend.
If you read this book, and practice their exercises a lot, you will slowly gain a reputation as somebody who can really make things happen.
I highly recommend this book to anyone who is looking to improve either business or personal relationships through better communication.
HIghly recommend this book. Basic common sense communication - but we all know that common sense isn't! An easy read - lots of example scenarios are provided for clarification. Read morePublished 1 day ago by DJJ
If you have been postponing a difficult conversation because you don't know what to say or are afraid of the outcome, read this book,Published 1 day ago by Martin W. Croyle
The best book I red in years. Clear and easy to read and apply in early life. Thanks to the authors.Published 4 days ago by Usurel Djordjel
This book really helps to scratch the surface on how important it is that we learn how to communicate clearly. Read morePublished 5 days ago by Kenneth Moore
Excellent book with practical techniques
To improve abilities in crucial conversations,
Easy to read with many practical examples around how to apply it in your life. Great support tools too!Published 6 days ago by Sue White