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"Most books make promises. This one delivers. These skills have . . . generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."
--Dain M. Hancock, President, Lockheed Martin Aeronautics
Learn how to keep your cool and get what you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. You'll learn how to:
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
It's definitely worth more than one read - and is a book I highliy recommend.
If you read this book, and practice their exercises a lot, you will slowly gain a reputation as somebody who can really make things happen.
I highly recommend this book to anyone who is looking to improve either business or personal relationships through better communication.
The book came in a timly manner very well taken care. I'm enjoying it. about half way through it. Will complete it in hopefully 5 days.
Excellent well sort out material.
Great book and I really needed it. I do not get along with my new management (first time in my life) and having a great amount of difficulty working with him. Read morePublished 1 day ago by Troynm
This is a great book that teaches how to communicat effectively. I highly recommend it.Published 1 day ago by Frieda Crawford
As I started to read this book I was drawn in, the more I read the more I was taken back by how much I was doing of these emotion reactions and I have been trained in being able to... Read morePublished 2 days ago by Glen Morris
The book has very practical suggestions, but as a Christian, I would incorporate also, the help of the Holy Spirit.Published 2 days ago by dprov
Yes, a clear and easy to understand tool if you work in sales or with human resources.Published 3 days ago by Elena
It was awesome, and I'm going to buy copies for our whole company to go through it!!!Published 3 days ago by David
Read it for any situation in your life- at home, at work, church, community, even just hanging out in social situations. It is a great complement to Emotional Intelligence.Published 5 days ago by JOSEPH R BOYER