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"What a profound and timely book! Here is the cure for arguments and misunderstandings; for mediocrity and frustration. This book offers a wealth of principles and skills that will dramatically improve your career, your organization, and your relationships." Stephen R. Covey
"Most books make promises. This one delivers. These skills have . . . generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."
--Dain M. Hancock, President, Lockheed Martin Aeronautics
Learn how to keep your cool and get what you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. You'll learn how to:
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.See all Editorial Reviews
Only in chapter 5 and loving it!!!!!!!! Can't wait to finish the whole book!Published 2 days ago by Randy Gomez
Really not an insightful book about "personal" communication. Seemed more to deal with the workplace and egos. Read morePublished 2 days ago by cdn gal
I bought the kindle version Crucial Conversations. I'm highly disappointed. On both my kindle and on my PC app for the kindle, it keeps saying this:
There is content... Read more
well written book. Hard to implement the ideas without prior experience but worth trying!Published 3 days ago by Bradley Brestel
“Crucial Conversations: Tools for Talking When Stakes Are High” is one of five self-help books co-authored by two or more of the same people. Read morePublished 3 days ago by Rita B.
Arrived on time and as described. Gives informative and insightful opinion. I now use tips from this every day at work and at home.Published 10 days ago by Elizabeth