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Cruising Attitude: Tales of Crashpads, Crew Drama, and Crazy Passengers at 35,000 Feet Paperback – March 6, 2012

336 customer reviews

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Editorial Reviews

Review

“Whether you’re a frequent or once-a-year flier, there’s something for everyone in this witty tell-all.” (Publishers Weekly)

“[An] insider’s perspective on the friendly skies . . . [an] entertaining, gonzo account.” (Booklist)

“A veteran flight attendant’s hilarious take on what really happens behind the scenes at 35,000 feet.” (People)

“Fun airplane reading.” (Washington Post)

“Poole knows what her readers want[:] juicy tidbits about celebrities (she delivers, with no names but sometimes enough description that you can figure it out), to know if flight attendants ever date passengers (yes) and the dirt on whether pilots are as skeezy as they sometimes seem (yes and no).” (Denver Post)

“Heather Poole is the fly-and-tell queen of the skies.” (Los Angeles Times)

“A charming and funny insider’s account of life and work in the not-always-friendly skies.” (Huffington Post)

From the Back Cover

Flying the not-so-friendly skies...

In her more than fifteen years as an airline flight attendant, Heather Poole has seen it all. She's witnessed all manner of bad behavior at 35,000 feet and knows what it takes for a traveler to become the most hated passenger onboard. She's slept in flight attendant crashpads in "Crew Gardens," Queens—sharing small bedrooms crammed with bunk beds with a parade of attractive women who come and go at all hours, prompting suspicious neighbors to jump to the very worst conclusions. She's watched passengers and coworkers alike escorted off the planes by police. She can tell you why it's a bad idea to fall for a pilot but can be a very good one (in her case) to date a business-class passenger. Heather knows everything about flying in a post-9/11 world—and she knows what goes on behind the scenes, things the passengers would never dream.

Heather's true stories in Cruising Attitude are surprising, hilarious, sometimes outrageously incredible—the very juiciest of "galley gossip" delightfully intermingled with the eye-opening, unforgettable chronicle of her fascinating life in the sky.

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Product Details

  • Paperback: 272 pages
  • Publisher: William Morrow Paperbacks; Original edition (March 6, 2012)
  • Language: English
  • ISBN-10: 0061986461
  • ISBN-13: 978-0061986468
  • Product Dimensions: 5.3 x 0.6 x 8 inches
  • Shipping Weight: 8 ounces (View shipping rates and policies)
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (336 customer reviews)
  • Amazon Best Sellers Rank: #83,565 in Books (See Top 100 in Books)

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More About the Author

HEATHER POOLE has worked for a major U.S. carrier for more than fifteen years. Her work has been published in The Best Women's Travel Writing 2010, and her column, "Galley Gossip: Confessions from the Jumpseat with Heather Poole," can be found on AOL's award winning website, Gadling.com. She has been mentioned in or on People Magazine, Good Morning America, 20/20, Fox and Friends, The Weather Channel, New York Times, NBC New York, CNN, National Geographic Traveler, MSNBC, USA Today, The Times online, The New York Post, FoxNews.com, Entrepreneur Magazine, Marie Claire, Martha Stewart Weddings, Frommers.com, and more

Customer Reviews

Most Helpful Customer Reviews

68 of 74 people found the following review helpful By Orianna TOP 1000 REVIEWERVINE VOICE on February 7, 2012
Format: Paperback Vine Customer Review of Free Product ( What's this? )
As the personal life story of a woman who decides to become a flight attendant, this book is mildly entertaining. It tells plenty of stories about what it's like to be a flight attendant: the crazy hours, the insane living arrangements, the kooky passengers.

If you're thinking of becoming a flight attendant, this book should be required reading. She details the process of interviewing and the intense training that she endured, along with what her schedule is like and how miserable the existence is for the first few months.

The trouble I had with the book was that the more interesting experiences were, for the most part, quite short. A paragraph about the time she caught someone having sex in the airplane bathroom, a sentence about the time someone threw up on her. It seemed a bit frazzled, always jumping from one anecdote to another, without fleshing them out. The longer stories tended to be about the author's personal life--her struggle to find someplace to live in New York City, what it was like to be a flight attendant on a privately owned jet, her attempts to find someone to date. Many of these experiences seemed to begin abruptly, without any introduction or transition. One second she's talking about serving lunch on a flight to Paris and the next she's talking about her mother becoming a flight attendant as well, and the next, she's jetting off to Las Vegas on a celebrity's private plane. I found it a bit confusing, to be honest. I couldn't keep track of when or where the story was taking place, because she jumped around so much.

There were a few useful tips. For instance, if you suffer from motion sickness, book a seat as close to the front of the plane as possible. There's less turbulence up front as opposed to the tail section, which tends to be quite bumpy.
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46 of 58 people found the following review helpful By Nick VINE VOICE on February 5, 2012
Format: Paperback Vine Customer Review of Free Product ( What's this? )
As a frequent flier on the same airline that the author works for, I've had my fair share of airline craziness over the years. I'm always enjoyed reading books like this because it's a mirror to view yourself in.

Compared to other books about the drama and adventures of being a flight attendant, like Plane Insanity: A Flight Attendant's Tales of Sex, Rage, and Queasiness at 30,000 Feet or others, there's nothing new or interesting that hasn't been covered. It takes a special sort of person to want to become a flight attendant, and an even more special sort to write a book detailing their adventures. Unfortunately, it's all been said before.

The book is entertaining enough that it will pass the time on a flight, but other books like Flying by the Seat of My Pants: Flight Attendant Adventures on a Wing and a Prayer are better written and have a more interesting and funnier tone than this book.
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30 of 37 people found the following review helpful By K. Polzin on January 31, 2012
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This book reminded me of the Nanny Diaries and Kitchen Confidential, in which you get to hear all of the crazy things that go on and you wonder why anyone would keep a job like that. It's a fun read, especially if you fly a lot.

The author has an amazing attitude considering all she has had to deal with on a daily basis in her career. There are funny and interesting stories about celebrity encounters, medical injuries from turbulence, airline rules for employees and, most of all, crazy passengers.

This is a quick read, and it would be great to read on a plane. The book jacket says she is still is a flight attendant, and I hope the proceeds from the book get her a better crash pad apartment. A few nights living where she has to would have been enough to make me quit.
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16 of 20 people found the following review helpful By Kevin S. Hamilton on April 5, 2012
Format: Kindle Edition Verified Purchase
Maybe I was thinking about what this book was differently, but I expected more behind the scene details of what happens with airlines, personnel etc. I thought she was trying to be too cute with her prose and entertaining with her style for my taste. Also I personally wasn't interested in her ex-boyfriends. Sorry, I thought it was fairly poor except for a few chapters.
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20 of 26 people found the following review helpful By critters VINE VOICE on January 30, 2012
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I have to say I wondered why somebody would want to be a flight attendant, but, then, I never go anywhere and can't stand dealing with the public. LOL! The descriptions of the training process curl my hair, but Heather's writing style is quite engaging. There are some handy hints for the traveling public sprinkled in, such as "If you go to the first-class lav and catch a flight attendant eating what you think should be your meal, don't get upset! Chances are that one of the pilots decided not to eat at the last minute." (p. 168) Some parts are even downright laugh out loud funny, as you might expect. I read this one straight through in one day it was so interesting. VERY highly recommended!
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19 of 25 people found the following review helpful By P. Parker on March 16, 2012
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I had great hopes when I purchased this book. I am a frequent flyer with great respect for the attendants and was looking forward to reading some of their stories. However, I found this was like reading someones blog. It was disjointed and carried a tiresome complaining tone to the book. I'm sorry I wasted my time and money.
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4 of 4 people found the following review helpful By Norman A. Kelley on July 16, 2013
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"Well-written and fun" describe CRUISING ATTITUDE. Reading it, one appreciates the training that goes into becoming an air steward/ess, from the amount of information to be learned and to the number of applicants who do not meet the standards. This is one of those books that is better than it first appears, for it is both a good read - entertaining - and information-filled.
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