Customer Reviews

Cuisinart BFP-703CH SmartPower Duet Blender and Food Processor, Chrome

5 star:		(30)
4 star:		(22)
3 star:		(26)
2 star:		(32)
1 star:		(88)

 

 

I have been shopping for a new blender to replace my 1985 Osterizer, which has been leaving big chunks of ice in frozen drinks. I saw a really interesting consumer-oriented cooking show on the local PBS station one Saturday afternoon - they taste test their recipes on the public and test kitchen equipment. They had a test segment on blenders and claimed the fiftydollar Osterizer unit was the best, had the strongest motor and did a better job than even the hundredplusdollar blenders. I went out and bought one (actually, I got the Oster version of the Duet, with the blender and a food processor attachment). I quickly returned the Oster unit because 1) It could not a crush ice in frozen drinks and was actually worse than my 17 year old, worn out blender - it's pretty hard to suck a 3/4" ice rock up a straw; 2) Did not circulate thick liquids well unless stirred with a spoon through the hole in the top cover; 3) It was loud as heck; and 4) the food processor attachment was nearly useless because it was very small, only had a chopping blade and had no feeder - you unlatch the processor, empty out the one cup or so of chopped food, put more food inside, re-latch the processor lid and put back on the blender base.

After reading some of the reviews here, I was pretty much set on the similarly priced (one c-note) Kitchen Aid so I went to my local department store to look around and a bright and bubbly teenage sales clerk came up and asked me if I needed help. I almost said no (I can read the box myself) but instead decided not to exercise age discrimination and asked if she had any recommendations for blenders. Surprisingly, she said "Yes, I tested a bunch of them for a Christmas present for my dad a few months ago and the Cuisinart was definitely the best. It does the best job of crushing ice, is easy to clean up and my dad loves his!" Given that it came with a small food processor attachment for the same price as the Kitchen Aid and I had a 30 day return policy if I didn't like it, I decided to give it a shot. Here's my observations:

1) It blends great. It has as much power as you would ever need and frozen drinks come out smooth and frosty, they way they should. No more small icebergs clogging up the straws. You can dump a tray full of ice cubes into the blender, hit the "Ice Crusher" button, and it will give you a pitcher of finely crushed ice in about 30 seconds. Thick liquids still circulate well in the wide pitcher body.

2) It's quiet. I would say this blender puts out only about half the volume of noise that my old Oster unit or the newer one I returned did. Maybe there is a quieter unit on the market, but for the other reviewers complaining about the noise, I have to ask what they expect when blending ice cubes. No doubt, it makes more noise turning ice cubes into a liquid form than, say, a pot on the stove, but it is easily quiet enough to make a smoothie or margarita after midnight in an apartment without waking the neighbors.

3) The food processor works great. Sure it is smaller, at a 3-4 cup capacity, than the big 11 cup processors, but otherwise, it works exactly like its bigger brothers that made Cuisinart famous for the past several decades. I think the reviewer complaining about the processor must have had a few too many dacquiris or margaritas from his/her machine when he/she criticized this accessory. The feeding tube is a complete necessity for chopping more than a cup of food or using the grating and slicing blades (which work extremely well). So what if it sticks out a few inches? I used the processor to make hash browns for eight people for Easter brunch, and it did a great job of chopping the onions and shredding the potatoes; I did have to empty the moderately sized processor container twice while shredding the potatoes, but it only took about two minutes to turn eight medium-large potatoes into uniformly shredded hash browns.

4) It's easy to clean. The base unit just wipes clean, with no protruding buttons or difficult channels to clean out. The pitcher is also easy to rinse clean.

A big caveat: the reliability. I did not read the reviews here about the easily breakable plastic motor locking ring on the blender base until after my 30 day return period ended. So far, so good (I'm giving it a ***** rating based on my own experiences and am not going to let other reviewers' experiences change my score) but I really hope, knock-on-wood-fingers-crossed, that Cuisinart cured that defect by the time it got around to manufacturing my unit. It does have a heavy, very steady base and feels like a well made unit.

I hope I get many years of happy use out of my Duet, but will report back if I suffer the same problem that others have experienced.

EDIT 3/07:

Eventually, my Duet's blender unit failed, perhaps somewhat differently than others have reported. After about six years of frequent use, the black plastic gear ring on the bottom of the blender container that meshes with the drive unit in the base locked up on me and would not turn on the bottom of the blender, meaning the blade inside the blender to which it is attached would not turn. I contacted Cuisinart and bought a new one for around $10 or $12 shipped, took the old one off, installed the new one and in a few minutes had it running again good as new. I still really like the unit and think it is terrific. Spending a dozen dollars on a simple replacement part for an item we use so frequently is not unreasonable and I'm not lowering my score as a result of that temporary problem. In 2007 there are now a lot more higher end blenders available than there were when I bought this Cuisinart in 2001 and I'm sure some of them have even stronger motors and are slightly more quiet. However, this is still a very good unit and the hundred bucks I spent on it was money very well spent. Nowadays, I've seen this blender-food processor combo available for as low as half what I paid on sale and as low as fortybucks refurbished, so I doubt that there's anything on the market that is even close to being as good of a value.

This appliance is ideal for me. I use the blender once or twice a week and the processor 2 or 3 times a week. And I don't have a lot of storage space in my kitchen, nor the desire to own 2 motors when one will do both jobs. I bought this to replace a very wimpy Oster blender/processor combo and I am thrilled with it. The blender grinds through ice cubes in no time, and the processor has delivered consistently good results with a variety of foods.

The product design is excellent. The attachments fit securely onto the motor base without the need to twist or lock. The buttons are very easy to clean, and they have been thoughtfully arranged for ease of use. The motor unit is very compact, so it takes up about half the space my old Oster did. The glass blender jar is very sturdy and leakproof, but I wonder about the durability of the plastic processor attachment.

For a serious cook who deals with large quantities and frequent demands on an appliance, it's probably better to have separate pieces. But as a casual home cook for two, I love its design, efficiency, and power.

As other reviewers, we loved this blender until it broke. It was quiet, powerful, simple to use, and looked great. The food processor was the perfect size, and very useful.

The only complaint in using it was the base unit on the blender jar was hard to get off at times. Also, the plastice silver coating was wearing off.

After 1.5 years of moderate use (mainly smoothies), the plastic gear connecting the motor to the blender shattered. Luckily we bought ours at a retailer that we could return it to.

If Cuisinart ever fixes this defect issue, we would definitely buy it again. Until then an expensive Osterizer is working well for us.

This is my first time I've ever taken the time to write a review - but I can't say enough bad things about this blender.

It is loud! 4 doors closed, and it still manages to wake the baby up as the sound permeates every inch of the house and to my inner soul.

It smells! After every blend you get the smell of burnt rubber but it's just the heavy duty motor.

It spills! Every time I try to pour a smoothy I manage to get a large part of it to spill down the edge. Never had this problem with the el cheapo blenders.

Difficult to attach! If you don't get the food processor blade to seat just right, when you try to put it onto the motor things just latch up. I end up having to pull out all of the food - wiggle the shaft loose, and then start over again.

Only good thing I can say about this thing is that it looks nice on the counter top. Just don't try to use it. I often resort back to the Braun food processor I bought for $20.

My wife and I have a blended shake everyday with ice, protein, fruit, water, and yogurt. We've had this blender for about six months and from the very begining we wanted to throw it against the wall for one very simple reason - it doesn't do it's job. It takes a very long time to "crush" ice. The reason I say "crush" is becuase it doesn't really crush it unless you let it run for over 5 mins. That's too long for a blender. It also leaks from the bottom. I've tried everything to stop it from leaking. Cleaning it is a pain as well. This product sucks!

I was generally pleased with this blender. I used it about 4 to 5 times a week to make smoothies and I occasionally used the food processor for chopping vegetables. Just as other reviewers have written, it would leave an occasional lump of unblended fruit when I made a smoothie, but it was not unbearable-perhaps a blender with a narrower base would blend better if you're looking to liquify solids. It is also very loud, but again, not that big a deal. The real problem, very similar to others who have written reviews, is that after about 1.5 years of usage the black plastic disc that turns the blade began to disintegrate. Plastic shavings covered the entire blender after each use and it began to make an awful whirring noise, as if the motor were spinning but not the blade (which was in fact what was happening). If you purchase this blender you might consider buying the two year warranty/protection plan, because this seems like a fairly common problem. As for me, considering I put the blender through a lot of use, I think I am simply going to look for a different brand of blender.

... but I really love this blender!

First off, it looks short in the photo on this site, but that's because its circumference is much larger than your standard blender. So you get a short squat blender that has ample room inside because it's so much bigger round-wise. Plus it's glass.

I've had many many blenders that were of the plastic variety, only to have them fall apart in a matter of months. Glass is the way to go.

I've never had any problems with it crushing ice, it does it quite efficiently -- and it's a fantastic machine to make smoothies -- just pop in your frozen fruit, add yogurt, milk and blend.

Now I'm not a professional cook, but I found the food processor part delightful. Plop in several big slices of green and red peppers, onions, mushrooms, tomatoes, whatever and it juliennes them to nice sliver sizes that add flavor to your meal. I'm not sure it would be ideal for heavier mixes like bread, but I haven't tried, and the machine does come with a bread mixer/blade.

It's also very stylish -- the chrome and black could compliment any kitchen.

The only negative about it is that it is quite loud, but eh, if you're crushing ice or anything hard, it's going to make noise. I can live with that.

All in all, I'd say this is a very useful device for any kitchen.

I was tired of all the appliances cluttering up the counter so I got rid of my heavy duty vitamix and cuisinart food processor and replaced it with this because of the cuisinart name. MISTAKE. As a blender it does blend okay and does crush ice but the food processor unit broke immediately and I am not replacing it. I miss my vitamix because it was more sturdy and did a better job with heavy blending jobs. I see now that Oster has a blender/food processor combo and I may see if that works better.
The point is: If cuisinart is going to offer a product that is a combo..duet, then both fuctions should work equally well. I would not recommend this product. I purchased this item not on Amazon and before I read the reviews. I will not do that again!

I was looking for a food processor for a while now, my hubby came across this product and we decided to purchase it. Although, we read a few mixed reviews, I am happy with the product. It is powerful and it is not any louder than any other blenders I have used before (Osterizer 10 speed blender). The food processor is small and good for a couple. You can't beat it for this price!

I love this god among mortals of the blender world. I love the superior control it gives the chef, the versatility, and the sleek style. Cuisinart cannot be outdone in this department.

I refuse to clutter my kitchen with gadgets galore. This multitasker eliminates any need for a separate food processor. The detachable one it comes with can easily tackle the average chef's quantity/quality needs. (It meets the needs of my household of 4).

Some people may prefer to have a separate 10 lb. food processor, complete with menacing blades ready to slice up the unsuspecting un-loader of the dishwasher....Not I.

I highly recommend the SmartPower duet to anyone who wants to preserve counter/cupboard space (read: sanity). A wise investment on my part, absolutely NO regrets!

Oh, and it crushes ice like a champ, great for margaritas, slushees, whatever.