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Cuisinart CHW-12 Coffee Plus 12-Cup Programmable Coffeemaker with Hot Water System, Black/Stainless

4.1 out of 5 stars 2,058 customer reviews
| 287 answered questions

List Price: $185.00
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Black/Stainless
  • Enter your model number above to make sure this fits.
  • Fully automatic with 24-hour programmability, self-clean function and 1-4 cup setting.Please review the demo video under product images and also the User Manual for any troubleshooting
  • Brew Pause feature, adjustable carafe temperature control (low, medium, high), adjustable auto-shutoff
  • Hot Water System lets you enjoy instant teas, soups, cocoas and more
  • 12-cup glass carafe has a drip-free pour spout and a comfortable handle for easy serving
  • Product Built to North American Electrical Standards
  • Fully automatic with 24-hour programmability, self-clean function, and 1-4 cup setting
  • Brew Pause feature, adjustable carafe temperature control (low, medium,high), adjustable auto-shutoff
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  • Cuisinart CHW-12 Coffee Plus 12-Cup Programmable Coffeemaker with Hot Water System, Black/Stainless
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  • Everyday 12-Pack Replacement Charcoal Water Filters for Cuisinart Coffee Machines
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  • Melitta Cone Coffee Filters Natural Brown #4 100 count
Total price: $104.11
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This item: Cuisinart CHW-12 Coffee Plus 12-Cup Programmable Coffeemaker with Hot Water System, Black/Stainless
Customer Rating 4 out of 5 stars (2058) 3 out of 5 stars (2433) 4 out of 5 stars (731) 4 out of 5 stars (51)
Price $91.87 $79.00 $96.41 $68.98
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Material man-made-material Glass Stainless Steel Plastic
Color Black/Stainless Black Silver Black/Chrome
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Product Description

Color: Black/Stainless

Fresh, delicious coffee is only the beginning! This incredible hot beverage machine comes complete with all your favorite features like 24-hour programmability, carafe temperature control, Brew Pause, and the ultra-convenient Hot Water System. Now you’re never more than a minute away from enjoying your favorite instant soup, hot cocoa, tea and more.

12-Cup Coffeemaker

12-Cup Carafe with a drip-free pour spout and a comfortable handle

Fully Automatic with auto-on and auto shutoff, self-clean function and 1-4 cup setting.

Carafe Temperature Control offers a heater plate with High, Medium and Low settings to keep coffee at the temperature you prefer

Brew Pause™ feature lets you enjoy a cup of coffee before the brewing cycle has finished

Charcoal Water Filter and Gold Tone Filter remove impurities that can alter the taste of your beverages

BPA Free

Hot Water System

Hot Water On Demand heats up fast to let you enjoy oatmeal, soup, tea, cocoa, and more any time you like. Simply press the lever to dispense hot water

Easy to Use indicator lights let you know when water is hot and ready to dispense, and when it’s time to refill

Removable Drip Tray leaves you plenty of room for tall travel mugs

Separate Hot Water System has its own power button and 54-ounce water reservoir; operates independently or at the same time as the coffeemaker

Safety Feature prevents hot water from being dispensed

Charcoal Water Filter removes impurities that can alter the taste of your beverage

Limited 3-Year Warranty

Product Details

Color: Black/Stainless
Product Warranty: For warranty information about this product, please click here [PDF]| Manual [PDF]|View the Product Manual [PDF]
  • Product Dimensions: 10.8 x 12.4 x 16.5 inches ; 10 pounds
  • Shipping Weight: 10 pounds (View shipping rates and policies)
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item can be shipped to select countries outside of the U.S. Learn More
  • ASIN: B003KYSLMC
  • California residents: Click here for Proposition 65 warning.
  • Item model number: CHW-12
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (2,058 customer reviews)
  • Amazon Best Sellers Rank: #1,314 in Kitchen & Dining (See Top 100 in Kitchen & Dining)
  • Product Warranty: For warranty information about this product, please click here [PDF]

Customer Reviews

Top Customer Reviews

By Jeff Shane on September 11, 2010
Color: Black/Stainless
Since we don't usually need a full pot of coffee except on weekends -- I typically just grab a Starbucks "Via" instant coffee on the way to work in the morning (a pretty remarkable innovation, by the way) -- I was attracted to the hot water dispenser on this coffee maker. I like it particularly because of its 58-ounce capacity -- meaning that you don't have to keep refilling it if you're just using it once each morning to fill a car mug. My wife prefers tea to coffee, and she loves being able to get a cup of really hot water whenever she likes. (We fill it with spring water, and the results are superb.) I haven't had any problem with the "add water" light, as another reviewer apparently did. I was concerned about squandering energy by keeping a reservoir of water constantly hot, but it doesn't. It keeps only about 13 ounces of water at serving temperature; the rest of the reservoir is unheated. It doesn't take all that much energy to keep 13 ounces of water hot. And if you know you won't be wanting hot water for a while, you can just turn it off with the on/off button. I had expected it to heat water instantly through some kind of coil system -- much like an under-sink unit does -- but not so. As a result, if the unit hasn't been on, there's about a 3-minute wait for the water to reach the right temperature. I gave it 4 stars instead of 5 because I wish the hot water dispenser were programmable in the way the coffee maker is, but it isn't. You have to start it manually. (No - you can't use an outlet timer because the unit has an electronic on/off switch.) I also wish the hot water dispenser had a temperature adjustment (the coffee maker does); the water it dispenses is so hot that I have to wait for several minutes before I can drink any beverage I make with it.Read more ›
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Color: Black/Stainless Verified Purchase
I looked at a LOT of different coffee makers before deciding on this model. Buying a coffee maker has to be one of the hardest things to buy. The problems come in because everyone has a different take on what coffee is supposed to taste like and unfortunately many of them are dead wrong. The most important thing for anyone that really enjoys coffee the way it is supposed to be made is that the water heats up to a sufficient temperature (greater than 190 degrees). This allows for the best flavor to be extracted from the coffee ground without that bitter taste that you get when the temperature is too low. Since most people don't know that you don't find that information in most reviews. I found that information in the good reviews for this product and it had an overall rating of 4.5 at the time that I purchased it but I was a bit concerned with some of the bad reviews. They pointed to things like the carafe leaking, the hot water dispenser side leaking or not functioning correctly, bad tasting water, etc. Well, I'm happy to report that I have not seen any of these problems.

Pros
1) Hot water dispenser heats water to 185 degrees. This is perfect for anything you might want to use it for.
2) The coffee maker side heats the water to about 200 degrees. This is GREAT for making a really good cup of coffee.
3) The coffee temperature allows the coffee too stay warm even after I add half & half.
4) The lid on the carafe is NOT hinged which means that it doesn't flop around when you're pouring and it doesn't have a flimsy hinge to break.
5) The hot water dispenser side is HUGE, much larger than it looks in the pictures. That is why I've uploaded some pictures with mugs sitting on it and my tape measure showing the actual size. It fits both very wide and very tall mugs.
Read more ›
25 Comments 805 of 827 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Color: Black/Stainless
This machine was to make both the coffee hound and the tea lover in our family happy in the morning. Only one of us is happy.. No complaints at all with the coffee maker..
The hot water dispenser has a strong bad taste that I cant get rid of with repeated vinegar or the 1 cup of lemon juice suggested by the customer service representative.. She had heard my story many times before..
The taste is similar to drinking out of a garden hose. The customer rep assured me that the insides are stainless steel and not plastic. I think there may be some quality control issues...
Even if I could get the bad taste out, the dispenser will only release 16 oz of water for the 32 oz you must put into it. This leaves 16 oz to sit until the next day to be reheated when you add 16 oz of new water.
You must always put in 32 oz to get out 16 oz. If you put in any amount less than 32 oz, the "add water" light will come on after only 6 oz drawn out..The machine will not let you take more than this out--even thought there is plenty more inside of it.
Consequently the new water put in always mixes with the old water that is both stale and bad tasting. Who wants day old water that has the taste diminished further by reheating?
I see this as a big design flaw that requires you to take the entire machine to the sink, pull the very ergonomically incorrect and difficult plug out of the bottom and manually drain it... The manual tells you to do this if the water has been in the dispenser a week or more...
There always will be water in the dispenser a week or more.. yuck..
I say back to the drawing board with this item..
Not what I expected from Cuisinart...
60 Comments 624 of 679 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Cuisinart CHW-12 Coffee Plus 12-Cup Programmable Coffeemaker with Hot Water System, Black/Stainless
This item: Cuisinart CHW-12 Coffee Plus 12-Cup Programmable Coffeemaker with Hot Water System, Black/Stainless
Price: $91.87
Ships from and sold by Amazon.com

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