Customer Reviews

Cuisinart CJK-17BC Cordless Electric Jug Kettle, Brushed Stainless Steel

5 star:		(19)
4 star:		(5)
3 star:		(11)
2 star:		(6)
1 star:		(24)

 

 

Being British and around electric kettles all my life this has to be one of the nicest looking but one of the worst designs. Having owned this kettle one week I have already accidentally hit the lid button whilst pouring boiling water into my cup. The on/off switch is in an ackward place, the on/off light indicator is difficult to see. This kettle is an accident waiting to happen.

I read the reviews - in particular the comment about the thermostat - and decided I would have better luck - therefore I went ahead and purchased this kettle. For 3 months I was happy.. & then the problems began. Over the next 3 months the thermostat slowly stopped functioning. This kettle will boil off the entire contents without shutting off. Then the kettle developed a leak (location - at the water level indicator).

This is a defective product, from my experience, which is best to avoid. I purchased this unit at Bed Bath and Beyond. In less than two days the button which opens the top lid broke off.

I exchanged the unit for another Cuisinart CJK-17BC. On the second (replacement) unit, within 1 day of use the button which opens the top lid got stuck and would no longer open the lid.

2 out of 2 units defective--not a good track record.

In my opinion, the mechanism which opens the lid is poorly designed and prone to these problems.

I just replaced this unit with the Braun WK600 Impressions 7-Cup Electric Kettle. I am very happy with the Braun--has the same great look/features of the Cuisinart, but seems to have a much more reliable lid.

I just purchased the teakettle and love it. It has a nice brushed stainless steel exterior. It heats up quickly and then shuts off. This feature is good for me because I often forgot to unplug my old pot, and the pot would boil dry.

I also purchased this particular teakettle because of the three year warranty.

If you don't mind spending a little more money, this is the kettle for you. It's well worth it.

We got this kettle first at Christmas 2005 and were very, very happy with its performance. We didn't have any lid issues or leak issues the way some reviewers had. We used it every morning, we used it every evening. And then, slowly, it started to die.

The issue, as described in other reviews, is how the kettle makes electrical contact with the base. In our case it seemed that the kettle was merrily heating up the water, and then it would stop (the indicator light would be off) and then turn on again. It did this for a while, and then stopped working entirely. We had had the kettle for just over a year.

But I looked at other kettles at LnT and they all seemed to have more or less the same kind of base/kettle connector, so I thought I would try again with Cuisinart. Oh well, poor me! It completely failed without warning less than three months after purchase.

For a product in this price range by a reknowned housewares company, I expect MUCH better!

I purchased the Kettle to basically boil water for Tea and Coffee. I happen to own a french press coffee machine which I highly recommend as well, where I place grounds and fill with hot water. The Electric Kettle boils water faster than my gas stove and I have tried various stove top Kettles trying to speed up the boiling process. NOTHING BEATS THIS CUISINART ELLECTRIC KETTLE- CJK-17BC. In the past, I have had a reason for contacting Cuisinart's Customer Service and every time, I have had Excellent Service. In both cases, Cuisinart replaced my items in an extremely timely matter without the receipt as well! They went by the serial number to know if it was covered under warranty. Please feel free to contact me as I'm a consumer who is VERY HARD TO PLEASE. KEVIN @ HOMEPROHANDYMAN@COMCAST.NET

I purchased this kettle less than a year ago. It worked fine for several months, but it has some design flaws, specifically in the manner that the kettle makes electrical contact with the "base" unit. The molded plastic base is thin and flimsy, and doesn't always allow for a nice connection. But, the genuine flaws are in the contacts in the "sockets" that are formed into the base of the kettle and the cordless base. The electrical contacts are very small, and in my opinion not able to handle the 1500 watts of current this kettle draws. Hence, the kettle can be filled and placed on the base.. and no current gets to the kettle. There's an alignment pin, in the center of the kettle's socket, that is smaller than a pencil lead, and it can get bent easily, aiding the misalignment of the contacts. I'm now searching for a different brand, hopefully one that will be simpler to use, and last much longer. After owning this kettle, I'll suggest that others consider these design flaws as they contemplate their next purchase.

We bought this kettle - because we drink alot of tea. Ours was defective - the lid comes open unexpectedly as you pour releasing hot steam onto your hand. It is a painful surprise. The exterior is also hot - unsuitable to be around children.

I, too, thought I'd give this teakettle a try. For 6 weeks it worked fine, although the top stuck and I had to push it open after the first day. I only used it twice a day. One morning I turned it on and the operating light flickered then quit. It hasn't worked since. BELIEVE THE REVIEWS and don't buy this product!

I've had this kettle for six months and use it every morning to fill my coffee press. It does everything it's supposed to do including leak if you over fill it (read the manual). It heats fast and saves ware and tear on the cook top. Hold the handle low and you won't feel the heat or push the lid button when you empty it. One of the best tools in our well equipped kitchen, I can't believe I used a crude tea kettle for sixty years.