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Most Helpful Customer Reviews
139 of 144 people found the following review helpful:
1.0 out of 5 stars
Not worth buying,
By Razmataz (Midwestern US, Terra Firma) - See all my reviews
This review is from: Cuisinart CPM-900BK EasyPop Popcorn Maker, Black (Kitchen)
Well, I surely gave it a fair try: popped 3 batches of various sizes, closely following all directions, using fresh popping corn from two separate packages. Results:* Noticeable cooked plastic odor and taste in the popped corn - yuck. (... when I returned it to my local retailer, the clerk told me he had noticed the same problem in their sample...) * You like your popcorn fluffly and light? All three batches were denser and heavier than standard popped corn. * Far too many uncooked kernels. * Poor build quality: the base had a loose part rattling inside that sounded like a broken piece. * Seating the hotplate into the base takes some getting used to. At first I thought I had it seated properly and the rotor moved, but the plate refused to heat, requiring that I reseat it repeatedly and very precisely to get the cooking element to connect properly. It's a shame. I had high hopes for this product (I trust and respect the Cuisinart name - I have one of their food processors). I liked that it had an anodized heating surface - believing that should make it very durable. Results were terrible though.
67 of 68 people found the following review helpful:
1.0 out of 5 stars
Makes good (not great) popcorn - but I've been through 2 now and Customer Support STINKS,
By tm (Portland, OR USA) - See all my reviews
This review is from: Cuisinart CPM-900 EasyPop Popcorn Maker, Red (Kitchen)
I gave this unit 1 star because in the course of a few of months I've had two now that have broken. Here's how it works when it breaks: you call customer support, they give you attitude, grill you as if you've done something wrong, they charge you $10 to ship the replacement unit and then you have to ship the broken unit back - so ~$20 to get a replacement for something under warranty. What breaks? There are 3 main pieces to the unit: the plug-in base, the heating element, and the bowl. The heating element detaches from the base, a very nice feature, but after about a month on the first unit the handles and clip that attach to the base broke. After another couple of months on the replacement the heating element stopped heating.From a looks and *appearance* of built quality I'd give this unit 5 stars. But I think even with the vents in the top it still retains a little too much moisture. I think this keeps the popcorn from being as light as it could be. This is what I mean by good, but not great popcorn. I've tried a lot of poppers over the years and I've learned that good popcorn matters a lot. My favorites are from [...] and Paloma De Colores (sometimes amazon sell this). Also, I've made my best popcorn with a whirly pop and just a pot on the stove. Problem with the whirly pop is they're a pain to clean and gets "icky" after a while, problem with the pot is that it's "interactive" (you have to shake it). It's a nice looking appliance, the 3-piece design is a good idea, you can legitimately put what needs to be cleaned in the dishwasher. But you can easily double the cost of the unit in paying for shipping of replacements and you'll have to deal with very poor customer support. I'm now searching again...
59 of 60 people found the following review helpful:
1.0 out of 5 stars
Not what you'd expect to bear the Cuisinart name,
By
This review is from: Cuisinart CPM-900BK EasyPop Popcorn Maker, Black (Kitchen)
Does a very nice job of making popcorn as long as you follow the directions and have quick reflexes. When the popping stops, don't hesitate.But ... after half a dozen batches, the machine quit working. Apparently the heating element wore out. The person at the 1-800 number confirmed that seemed to happen a lot. In other words, Cuisinart appears to know that the thing is a piece of junk. They say they're going to send us another one -- as soon as we decide whether to pay the postage for it. 2115|RX2IN3FO7WMSU;2115|R3GB1AWHKK6DW7;2115|R3KT8XJ0CU5J92;
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