Cuisinart CWC-800 8-Bottle Private Reserve Wine Cellar, Stainless Finish
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- Compact brushed stainless finish wine cellar holds up to 8 bottles
- Thermoelectric cooling system - reduces noise and vibration while using low power consumption
- Electronic touchpad for precise temperature control with blue LED display. Soft interior lighting with on/off control
- 4-Chrome contoured wine racks designed to hold 750ml or the option to remove a rack to hold 1500ml bottles
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Size: 8 Bottle
Top Customer Reviews
Wine cellar #2 sounded like an airplane was taking off and suddenly spiked to 85 degrees ruining a $200 bottle of wine. Another $50 return shipping fee.
Wine cellar #3, the 1600, looked good, didn't make much noise and seemed to hold a steady temperature. Until one day when I noticed the blue light had gone off and went to turn the power back on. Nothing. It lasted less than 6 months.
Cuisinart is now refusing to replace it because it's out of the original 3 year warranty. Apparently the warranty on the original machine is the timeline that they use. Nevermind that it is absolutely ridiculous to have to go through 3 wine cellars in 3 years. The customer service was incredibly disappointing and now I am left with a dead cellar.
Cuisinart did offer to sell me a new one at reduced cost. Hmmm...isn't that the definition of insanity? Doing the same thing again and again and expecting different results? Buyer beware.
It isn't a grinding sound, nor is it necessarily that type of noise where you'd suspect a motor is on its last legs. There's just a noticeably loud whirring. Much louder than the whirring sounds emanating from the full-size refrigerators in the kitchen and the garage. Furthermore, the fan motor rarely cycles off. It's as if it struggles to maintain the 47 degrees we have it set to. We keep our home at 70 degrees, so it isn't like the cellar is operating in a high temperature environment where it would be more difficult to cool.
In addition, the drip tray installation is a head-scratcher. It can only be slid halfway into its specified slot, with the other half sticking out the back. The instructions are vague and there isn't a photo that clearly illustrates how the tray looks when installed.
I called Cuisinart's customer service to inquire about the noise and the drip tray. I was "greeted" by a somewhat unfriendly and impatient rep who seemed more concerned about his phone metrics than assisting me. He advised moving the cellar to a different location to see if that remedied the noise problem. His answer for the drip tray was that he couldn't help since he couldn't see it! That was enough for me, so I ended the call and decided to call the following day in hopes of getting a more helpful rep. In the meantime, I did try moving the cellar to a different location, but as I suspected, it didn't affect the noise volume.
The call to customer service the next day was much like the first, unfortunately.Read more ›
I'd stay away from Cuisinart. I thought the new model would mean the problem would go away. But it seems like they just produce one crappy product after another.
Most Recent Customer Reviews
Dead after 6 months. Waste of time and money! Terrible product. Did not cool consistently, and never stays on the marked setting.Published 3 months ago by Mat
Love this wine fridge! Mine lasted exactly 6 years. Wish it was longer 😩Published 4 months ago by Jeff Briggs
After 10 months the thermostat no longer stops the unit from running when it reaches the set temperature. Runs 24/7 and never gets below 55-degrees. Read morePublished 4 months ago by Ven
I've had the Cuisinart cwc800 for about 5 years now. It worked the first year and a half and has been used as a wine rack only since the time it failed. Read morePublished 6 months ago by Julie S.
People tend to buy things expecting everything to a perfect bargain deal... When was the last time you bought any kind of fridge for under 800 bucks that did great things? Read morePublished 7 months ago by Skywhale
I shouldn't really complain, as this was a "gift" from my company for reaching the 5 years of service mark. Read morePublished 10 months ago by Wasian Style
All wine bottles do not fit in the slots. I had to remove racks to chill some bottles. Temp light brightens the entire space. Read morePublished 10 months ago by Elease Potter
I bought the black version. I seem to have the opposite problem that everyone else is having. Everyone says theirs died or stopped working. Read morePublished 19 months ago by Paul W. Lecain