Customer Reviews

Cuisinart Coffee Grinder - Black

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The Cuisinart coffee grinder model DCG-20N is a waste of good money. The plastic holding the blade starts breaking after little more than a week's use (low intensity use at that - just once a day), and if you don't want to / cannot afford to spend money on a new grinder, you have to check and clean the ground coffee / spices of the broken plastic pieces.

What's more, in a matter of a week or two more, this plastic disc is so badly broken that the blades collapse and the grinder becomes unusable. I gave it the benefit of doubt (partly because it was the only brand that the local grocery store kept) the first time this happened and bought it a second time and in a different color, after a gap of over a year just in case it was something to do with the batch.....and it happened again, in exactly the same way! And this in spite of the fact that I took really really good care to always follow the instructions in the manual!

This is a very very very substandard product. I feel cheated of my hard-earned money, and am never going to buy a Cuisinart product ever again.

Cuisinart. You think Cuisinart and you think "quality product," right? Think again, at least on this count. I have a lovely Cuisinart coffee maker and pots-and-pans set, as well as their wonderful fodd processor that has been chugging along for years. But this grinder really surprised me. The grinds were really uneven, some chunks being nearly whole beans, others ground within an inch of their molecular structure. And when I used it the second day, a few stray grinds came spewing out the side of the thing -- the seal wasn't tight if there were any leftover grinds from the last time. It feels chintzy and cheap, and I am promptly returning it. Bummer -- I thought Cuisinart made quality a priority.