It's going to have condensation just like a pot with a lid. When I open the top to take out the coffee grounds and clean it, I immediately wipe the top with a paper towel. I have had my machine for three years and my daughters is almost two years old. I love mine!
You need to make sure that the filter, holder for filter are in tight and the lid stays closed. My husband doesn't have a problem with temperature, he says it is the best coffee pot he has ever had and coffee stays hot from first to third cup
This item doesn't have a carafe. It holds (up to 12 cups) of the brewed coffee INSIDE the unit. This is a single serving at a time unit. Place your cup of any size under and pull down the level until you have the desired amount in your cup. The unit keeps the coffee hot for two hours. You can always buy an insulated carafe and pour(cups full) into it for serving purposes.