Customer Reviews: Cuisinart DFP-14BCN 14-Cup Food Processor, Brushed Stainless Steel DISCONTINUED BY MANUFACTURER
Automotive Deals HPCC Amazon Fashion Learn more Discover it $5 Albums Fire TV Stick Health, Household and Grocery Back to School Handmade school supplies Shop-by-Room Amazon Cash Back Offer CafeSociety CafeSociety CafeSociety  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Introducing new colors All-New Kindle Oasis AutoRip in CDs & Vinyl Segway miniPro

Your rating(Clear)Rate this item

There was a problem filtering reviews right now. Please try again later.

on July 3, 2002
Every kitchen needs a Cuisinart, and after the work bowl of my former much loved 14-cup Cuisinart Food Processor of 20+ years finally gave out, I opted to purchase the new Cuisinart 14-cup brushed chrome model DFP-14BC.
First the aesthetics, this model compliments all my other stainless steel appliances, including my double oven, toaster and microwave, etc. It looks very sleek compared to my former white model. In other words, I'm very pleased with the way it looks.
I use my food processor quite often and shopped around before deciding to choose this particular model. I picked this square-shaped model, similar to my older replaced DLC-7 model, with the two rectangular buttons that `click'. Since my former Cuisinart of like design served me well 20+ years, this design appeared more durable and was less expensive than another Cuisinart rounded model with oval buttons that looked less heavy-duty.
Other than a few modifications to the food pusher assembly, this new DFP-14BC model is virtually identical to my older processor, and just as easy to use. Even better is the fact that my older DLC-7 discs (with detachable stems) also fit this new processor. So far, I've used the metal blade, which worked like a dream, and the shredding and slicing discs that again work with ease and provide excellent results. Additionally, the motor on this new processor is more powerful than my original model and I can't wait to try it on making bread or pizza dough.
For first time food processor users, a demonstration video accompanies this machine and walks you through everything you'll need to know. You'll never make a pie crust again without it!
3333 comments| 852 people found this helpful. Was this review helpful to you?YesNoReport abuse
on September 2, 2004
I read the reviews listed here before I purchased my Cuisinart 14-cup food processor from Amazon. Since I have received my processor, I can say that I have had similar experiences as many others have. Yes, it is aggravating that you have to leave the pusher assembly in place while running, having to remove it to add extra ingredients. Yes, it is very aggravating to wash those shredder discs, especially after shredding mozzerella cheese. It took me almost ten minutes to dig all the little gummed-up pieces of cheese out of the nooks and crannies. But it is powerful. Nothing will bogg this thing down. It works like a breeze. I love the large bowl and the large feed shoot. I made my decision to purchase based on the size and the watts. Mine is also very quite, which suprised me. It looks beautiful and massive sitting on the counter. Yes, you will want to leave it out. It is very heavy. But from now on, I'm going to stick the blades in the dishwasher.
66 comments| 352 people found this helpful. Was this review helpful to you?YesNoReport abuse
on June 16, 2011

Having both called and written Cuisinart about this problem, I am left with no choice but to conclude that the 14 Cup Cuisinart Food Processor CANNOT be properly cleaned. The problem is that the safety mechanisms on both the lid and the bowl are closed units that when submerged in dish water accumulates food particles that build up over time. And regardless of whether you submerge, or carefully rinse out under flowing water the top and the bowl unit, food particles accumulate in the sealed safety mechanism, which is UNCLEANABLE. Unsatisfied with my inability to clean the unit, and being well versed in food safety, I first wrote Cuisinart, (with above photos included) and upon receiving no reply, I phoned customer service. Customer service told me the following:

1. Noone has EVER complained about the inability to clean the safety mechanism.
2. The safety mechanism is easily cleanable with pipe cleaners, and cloth covered chopsticks (What?)
3. There is no design failure, due to the inability to access the safety mechanism and complete a correct clean.

Now, I know there are times when I am mistaken, but this is NOT one of them. Here's why:

1. The food particle buildup happens naturally, and certainly it happens to others, having ZERO complaints in not possible, considering the devices design.
2. The safety mechanism is NOT easily cleanable, and the use of pipe cleaners or chopsticks is not a viable way to clean them, since it's actually impossible to clean the units with either.
3. There is clearly a DESIGN FAILURE regarding the cleanability of the safety mechanism.

So, I leave it to you to purchase this device at your own risk.

Motor is good.

It's a cleaning disaster, and breeding ground for unsanitary kitchen conditions due to it's design.
review image review image review image review image
7474 comments| 706 people found this helpful. Was this review helpful to you?YesNoReport abuse
on March 10, 2005
In terms of power and capacity, the Cuisinart DFP-14BC cannot be beat. Once you can actually get it running (more about that later), there's nothing it can't chop, slice, puree or what have you. The 14 cup bowl is huge and unless you are cooking for an army, it should be able to hold all of anything you are making with no problem. It looks very impressive sitting on the counter, and it's such a bonus that you can stick all of the parts in the dishwasher for cleaning with no warping.

All of that being said, this has to be one of the most tempermental pieces of kitchen equipment I have ever owned. In trying to make it safe, the manufacturers have made it really, really annoying to use. First of all, in order to get it running at all, all the parts have to be lined up just so, and I'm not talking about the normal sort of "just so" you would expect with any sort of food processor or blender product. It's not simply a matter of turning the bowl or lid until you hear or feel a "click" and then pressing the "on" button. No, even if you've felt the "click", if you've got something even just 1 millimeter out of place it will not run. To make things even more fun, if you try to press the "on" button too many times in a row with things not lined up just so, the machine automatically shuts off for 5 minutes such that even if you do correct the alignment, you've now got to wait 5 minutes to start it up again. There are times it takes me 10 minutes or more of wrestling with the stupid thing to get it started. When you are pressed for time, this is maddening enough to make you want to chuck the whole thing out the window. Then, there's the matter of the food feeding tube for those occasions when you want to add things when the machine is running. This tube is very small. It's fine if you just need to add a stream of olive oil, but if you need to add chunks of vegetables or something, you need to stop the machine, remove the whole lid, place the items in the bowl, wrestle with the lid to make sure you have lined up just so again, and then restart the machine. Again, maddening when you are trying to get a quick week-night meal on the table in a reasonable amount of time. You know a machine is a pain in the patoot when you start deciding that it would be quicker to chop something by hand than use the food processor.

So, if you have a lot of patience and a lot of time to cook, I would say by all means, get this machine because in terms of raw power, I've never encountered anything that works as well. But if convenience and ease of use are your main concerns, keep looking.
1818 comments| 388 people found this helpful. Was this review helpful to you?YesNoReport abuse
on June 3, 2014
We bought this machine about a year ago. Right away, one of the tabs on the lid broke. It still worked, so we continued to use it. A few months later, the other tab worked, and the bowl broke as well. With pieces of plastic all over our kitchen, we threw both pieces away. When we called customer service, we were told it was still under warranty and cheerfully began the process for replacement. Then they told us we needed to send back the broken pieces. When we told them we no longer had them, they said they couldn't replace them, as they couldn't prove that we had bought them originally. When I offered to send them the receipt from Amazon, they still refused.

Replacement parts for these over $90 from them, or $75 on Amazon.

Will never buy a Cuisinart again.
22 comments| 37 people found this helpful. Was this review helpful to you?YesNoReport abuse
on December 11, 2006
I have owned mine for 3 or 4 years. It does everything well and I find it easy to use. Mine came with a video tape to demonstrate how to use it that I found very helpful. It has the largest feed tube of any processor for home use, a very powerful motor, and it is big enough to handle almost anything even for a large party. There are a few negatives. I have no trouble using it, but my wife has trouble getting it to do what she wants. It may be that small hands have more difficulty with the safety interlocks? It is also somewhat difficult to clean the feedtube and the bowl because of sharp angles and parts that can't be accessed easily for scrubbing. A dishwasher is almost a prerequisite for anyone considering this machine. If you don't have or want an dishwasher, then buy either the newer Cuisinart design (biggest size is only 11 cups) or the Kitchenaid (not as fast, powerful, or as big) both of which are easier to clean by hand.

There are a few accessories worth considering. A spare bowl allows several options depending on how you cook and how big the crowd is that you are preping for. It can save a lot of time if you don't have to keep stopping to clean the bowl. There is a handy accessory stand available that holds several cutting tools, the mixer blade etc. Since I use mine almost every day, this stand is helpful. Take a look at the cutting tools too. That's about it. Highly recommended.
0Comment| 91 people found this helpful. Was this review helpful to you?YesNoReport abuse
on April 14, 2006
I purchased this a while back to replace a different model that was almost 25 years old . I am so pleased with this purchase. It is everything that I expected it to be and more.

Even though I primarily cook for a two-person household I purchased the 14-cup model. I have not had any problem with the machine being too large to perform the tasks I needed it to handle. The machine is large enough to make white bean dip from one pound of dry white beans without exceeding its capacity. I have also used the machine to make 2 pounds of whole-wheat pasta dough with room to spare. It is also nice to make large batches of base for gazpacho.

I love the size and heft of this machine. It is nice to not be concerned about exceeding the machines capacity or mechanical limit.

I highly recommend this machine to anyone that loves to cook. Once you have it, you will find so many uses for it that you had not anticipated. This machine is used at least 5 days a week in my home.
0Comment| 95 people found this helpful. Was this review helpful to you?YesNoReport abuse
on December 28, 2008
I had a Little Pro for 20 years and it worked flawlessly with frequent use. Clearly Cuisinart has cheaped out on the plastic parts (bowl, chute, etc.) because my DFP-14 only lasted a month or two before there were hairline cracks everywhere. Customer service didn't want to replace any of the parts for me - they wanted to sell me new (presumably equally crappy) replacements. Ugh.
22 comments| 83 people found this helpful. Was this review helpful to you?YesNoReport abuse
on January 29, 2004
First - Cuisinart has the worst customer support I've encountered lately. If you should need parts for this, and try to order them, you will encounter a slow-as-molassas and confusing website with incorrect photographs and descriptions, persistant backorders, long hold times, and telephone representatives who really don't give a darn.

I am not basing this on a single call I was unsatisfied with, rather a series of them, all with different representatives.

Our unit is used lightly (1-2 times per week to chop potatoes, onions, and the like, but the plastic (lexan?) portions are incredibly fragile. We are not the only ones - the plastic pusher for the item above is backordered SEVEN weeks.

The Kitchen Aid Pro Line is better.
33 comments| 167 people found this helpful. Was this review helpful to you?YesNoReport abuse
on March 15, 2005
... I ever lived without one!! This unit (brushed stainless 14 cup) was a replacement for the off-brand mini food processor attachment I used to own which fit into my off-brand blender (now also recently replaced with the FANTASTIC Cuisinart CBT-500 Brushed Stainless Power Blender). When I bought the off-brand, I was younger & on a budget, but I should have invested in this model food processor (and the blender) the first time around. What a timesaver!! I just made pie dough, and the recipe which usually takes me several minutes took just a few seconds!! Plus (if you follow the simple directions in the DVD) it slices and grates like a dream!! I don't understand why many other reviewers are bent out of shape about the safety features - I have no trouble at all adding items through the small feed tube while the machine is running, or else stopping processing temporarily to add larger items (won't run without feed-tube attachment in place, so you must pause) - pausing briefly in the middle of a recipe to toss in larger ingriedients shouldn't be that big of a deal, in my opinion. Don't hesitate - buy one today!! This food processor has replaced / outmoded so many other tools in my kitchen already, and I've only had it a couple of weeks!! Leave it on the counter so you remember to use it, and you'll be surprised like I was at all the things it can do for you which you would normally do manually. It has honestly changed the way I cook. =) Oh, and the best part?? Cleanup is a snap - throw ALL the removeable parts into the top rack of the dishwasher!! *wild applause* Thank you, Cuisinart!!
0Comment| 74 people found this helpful. Was this review helpful to you?YesNoReport abuse

Questions? Get fast answers from reviewers

Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.
See all 283 answered questions

Send us feedback

How can we make Amazon Customer Reviews better for you?
Let us know here.