Most Helpful Customer Reviews
67 of 71 people found the following review helpful:
3.0 out of 5 stars
Annoying to clean, spotty operation, March 25, 2006
This review is from: Cuisinart DGB500BK Grind & Brew, Black (Kitchen)
I've been using this coffeemaker daily for about 9 months. I'm not completely satisfied with it.
The positive: It does what it's supposed to do, most of the time.
Cons:
- It's a real pain to clean. There are six parts to clean after every pot of coffee. The worst is the two-piece grinder assembly. Due to the complete absence of venting and valving, by the end of the brew the entire grinder assembly is soaking wet from condensed water vapor. This means it is coated with a fine mud of pulverized coffee. The grinder assembly has plenty of annoying nooks and crannies; cleaning it means standing there with a few paper towels, jamming them into the crevices to get the old coffee out. After that, you have to clean the filter holder, the filter holder lid, the pot itself, and the pot lid. The pot lid is annoying, requiring two hands to remove - I usually drop it once a day or so.
- Fit and finish. Once you've passed the plastic parts through the dishwasher once, they never fit quite right again. About once a month, the filter holder pops out during brewing, spilling hot coffee all over my kitchen counter and floor; the cleanup from this invariably scatters wet grounds everywhere.
- The machine ships with one tiny charcoal filter. Once it's done, where do you get another one? I don't bother; I just use Brita-filtered water to begin with.
- The hot water jets out onto one spot, drilling a hole in the grounds, and then quickly fills up the flat-bottomed filter holder, floating the grounds and making a soup which then slowly drains. This isn't the optimal way to extract coffee.
Bottom line - it does what it's supposed to, most of the time. Bad design, however, shows itself in the areas of cleaning, brewing, and operation (including occasional kitchen disasters.) I'm in the market for a different unit.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
25 of 28 people found the following review helpful:
5.0 out of 5 stars
love this coffee maker!!!, June 4, 2003
By A Customer
This review is from: Cuisinart DGB500BK Grind & Brew, Black (Kitchen)
i've had a krups for 12 years and finally busted the carafe (very $$$ to replace.) i intended on purchasing a new krups but the newer model just didn't seem as sturdy. so, i bought the cuisinart grind & brew with the glass carafe (i like making 12 cups at parties - thermal carafe only offers 10 cups.) i love this coffee maker. i make 6 cups for myself every day. to make sure it's HOT, i press the 1-4 cup setting that pre-heats the water. it's HOT. i love the smell of fresh brew in the a.m. what a difference!! i've been using it every day and do not have any of the problems suggested in other reviews. my beans grind up nicely. the coffee is hot. cleaning is easy. but i'm very careful to make sure that the grinder is completely dry before refilling it. (i wipe it out with a paper towel to remove excess moisture.) i don't understand the complaints. i think it's a wonderful machine.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
21 of 23 people found the following review helpful:
4.0 out of 5 stars
Makes excellent but weak coffee, February 9, 2006
This review is from: Cuisinart DGB500BK Grind & Brew, Black (Kitchen)
This is a great machine if you enjoy weak coffee. My wife prefers a strong cup however, and she seems barely satisfied with the results I am getting by filling the hamper with dark-roasted beans to make only eight cups of coffee. In theory you can make 12 cups of coffee with this machine, but they are 12 rather weak cups, which is fine for many people, myself included.
There is a bit more cleaning involved in setting this contraption up every night to produce freshly ground beans in the morning than there is when you grind your own beans the night before. Although I am not a particularly fastidious person I find I enjoy the process however. At the risk of stating the obvious: the reason you buy this machine is so the grinding happens automatically immediately before the coffee is brewed, first thing in the morning, before you've had your first cup of coffee. If that isn't worth a little extra effort each evening before going to bed, or if you don't mind getting up and grinding beans and brewing your coffee first thing in the morning, then there is no reason to buy a "grind and brew" machine in the first place.
You certainly would not want to buy this coffee maker for use in an office kitchen, for example, or anywhere else where you might want to make more than just one pot early in the morning.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
2115|R1GQLNWLFKTA1O;2115|RX8KZ2QFMN2DF;2115|R1CWY3TTGK6DT3;
|