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Cuisinart DLC-2011BCN Prep 11 Plus Food Processor

by Cuisinart
3.5 out of 5 stars  See all reviews (25 customer reviews)

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Product Features

  • 11-cup Lexan work bowl virtually shatterproof, dishwasher-safe
  • Speed automatically adjusts to ensure proper dough consistency
  • New, simple-to-use feed tube and pusher assembly
  • Extra-large feed tube is 4-1/4 by 2-3/4 inches; small feed tube inside pusher
  • Dough blade, slicing/shredding discs, spatula, recipes, how-to video included

Product Details

  • Product Dimensions: 7 x 9.5 x 14.8 inches ; 15.5 pounds
  • Shipping Weight: 17 pounds
  • Shipping: This item is also available for shipping to select countries outside the U.S.
  • ASIN: B00004WKI0
  • Item model number: DLC-2011BL
  • Average Customer Review: 3.5 out of 5 stars  See all reviews (25 customer reviews)
  • Amazon Best Sellers Rank: #535,917 in Kitchen & Dining (See Top 100 in Kitchen & Dining)
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Product Description

Amazon.com Review

Equipped with an extra-large feed tube, a small feed tube, a dough blade, and slicing and shredding discs, this 600-watt, 11-cup, full-size food processor provides all the power, versatility, and capacity needed by any household. The motor automatically adjusts the speed to ensure proper consistency when mixing doughs. Cooks experienced with Cuisinart food processors will welcome the new feed tube and pusher assembly, which is easy to use and conveniently located at the machine's front. At 4-1/4 inches by 2-3/4 inches, the large oval feed tube accommodates whole fruits and vegetables. The small, cylindrical tube is located inside the pusher assembly and has its own hollow pusher, which removes with a twist. On the bottom of the small pusher is a pinhole for dribbling oil into the bowl while making mayonnaise.

The Lexan work bowl is virtually shatterproof and impervious to heat or cold. There's the familiar stainless-steel chopping blade and a dough blade. Stainless-steel slicing (4 mm) and shredding discs, a plastic spatula shaped for the work bowl, a recipe booklet, and an instruction video showing basic use, tips, techniques, and preparation of some recipes from the booklet complete the package. (Existing Cuisinart blades and discs also fit this machine.) Cuisinart warranties the motor against defects for 10 years and the remaining parts for three years. --Fred Brack


 

Customer Reviews

25 Reviews
5 star:
 (11)
4 star:
 (3)
3 star:
 (3)
2 star:
 (4)
1 star:
 (4)
 
 
 
 
 
Average Customer Review
3.5 out of 5 stars (25 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

44 of 45 people found the following review helpful:
1.0 out of 5 stars Awful!, January 13, 2009
My husband bought me this item for Christmas to replace my old small cuisinart that I've had for years. Unfortunately, the new one doesn't measure up to the old one at ALL. It went back in the box after one use and returned to the store. I started by grating some potatoes for my potato pancakes. What a MESS! I hate the new design where nothing can be taller than the food shoot, because the unit will not power up until the top is engaged. My old machine did not do this. So I would be unable to slice celery, cucumber, carrot, potato, without first cutting it all in to hunks shorter than the food tube. Unacceptable. If I have to go to all that trouble, I may as well just slice the food up myself! Also, the shredding feature was horrible. I had an entire slice of potato left that wouldn't shred because the food pusher wouldn't go down far enough. So after shredding 4 potatoes, I was left with 4 good sized slices of potato that wouldn't go through. In addition to that, there is too much space between the shredding disc and the sides of the bowl, and that allowed large chunks of potato to go sliding down in to the bowl without even being shredded! The same happened when I tried to shred my onion. Entire slices of onion were in the bowl, not shredded at all. After all this, I got out my old cuisinart, shredded up the rest of my onion with NO trouble at all, put the new one back in the box, and my husband returned it. I cannot recommend this new model AT ALL. I'm going to look in to the Kitchenaid, as I need a larger food processor, but it won't be this Cuisinart!
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34 of 34 people found the following review helpful:
2.0 out of 5 stars Great performer, very poor materials, August 1, 2009
Having spent 20+ years in busy restaurant kitchens, I know the value of a well-made piece of equipment. I have always found that Cuisinart was a great choice for our home kitchen. In this case, the DLC-2011 has performed well at every task, but the materials have failed over time. The first to go was the shaft for the shredder plate. Next was the handle on the bowl. Now we lost the shroud around the safety latch on the cover. If we buy this replacement piece, I will have paid about 75% of the price for a brand new unit. This is quite simply material failure over time to a degree that is unacceptable. The pieces all failed along seams or other places where one piece joined another. I should note that the plastic covering the buttons is starting to crack around the underlying switch. The motor still runs like a champ!

We take very good care of all our kitchen equipment, and do not exceed the capacity of any given appliance. We tend to invest in pieces that will be around for many years. (Our KichenAid stand mixer is one example. Still cranking it out after 25 years!) This item is definitely not in that class. We really like our other Cuisinart kitchen gear - but this is a disappointment.
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25 of 25 people found the following review helpful:
2.0 out of 5 stars Cuisinart Costiomer Service, October 20, 2009
By 
As long as you don't need customer service, you will be OK. Cusinart has possibly the worst customer service I have ever experienced. I burned out a motor on my DLC-2011BC (apparently a common problem). I was told I needed to send the unit back for warranty service as the motor is warranted for 10 years. I sent it back the next day. Six weeks later I finally received a letter stating that the repairs would cost $46 (apparently for shipping and labor). I contacted them to find out why a warrnted repair, which per the warranty would be completed free of charge to the consumer, costs $46. They said they would get back to me in three days with an answer. Two weeks later, no repsonse. I called back and spoke to another individual and a supervisor both of which were were of totally no assistance. Here it is nine weeks after I sent my unit to Cuisinart and I am no closer to getting the warranty work completed than I was then. If you have a Cuisinart product and it breaks under the warranty period, just throw it away!!!!
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