This is an all stainless steel kettle,(I do not like my water being boiled in a plastic container) with the heating element installed UNDER the bottom of the kettle, so no water has direct contact, which avoids build up. Very nice. Heating is very fast, I like using it.The SS quality is very good (high mirror polish) and retains a gleaming shine, if you wipe it frequently.When new,the kettle smeels strongly like plastic inside, as there is a small plastic part indicating max. fill line, this will disappear after some usage. However, there are a few things: The handle is indeed awkward, to empty the kettle completely you need to turn it upside down almost completely,which some people might find difficult to do.The 'ON' lever is very easily hit accidentally on a busy work surface, and the kettle heats up dry, and repeats over and over until it would probably burn out.It happened to me, but cought it on time, since then I always unplug it, which is inconvenient. If you forget to put the lid on, it won't shut off automatically, and will boil dry...(I happen to go back to my desk when using it, since there is no acoustic signal of any kind indicating boiling, this happens frequently, especially when used by different people)Also, partial fill lines inside would be nice, as one always has to guess the qty. you fill in. I use bottled water for tea, so I don't want to pour away much every time. But I get better at guessing.This one is best for the individual user if you appreciate top build quality and classic design and don't mind a few technical imperfections.