I loved the look of the kettle and have a number of Cuisinart products that I have been very happy with. The kettle arrived quickly and was well packed. I was pleased with the look of it, but when I went to fill it up, I really, REALLY had to work to get the lid twisted off of it, and you need to press down on the handle and tilt it, which also felt almost forced... as if over time this would break the mechanism. Serious form over function here. Then I plugged it in, and although the cord wrapping under the base is nice, the mechanism to turn the unit on had to be pressed several times before it would turn on. Then I wasn't sure it actually WAS on. My Russell Hobbs that I've had for 5 years immediately begins that rustling noise of water heating, and with this, nothing. So I waited. And waited. And waited. And finally, the water boiled. But I'd say it took 5x longer than my old RH unit did.
Overall, it does have a very nice retro look to it, and if you only use it once in a blue moon it'd be ok, but as I use my electric kettle regularly, I am sending it back, and sad to be doing so. I had expected a much higher quality product from Cuisinart- my Grind and Brew has been working like a dream for 4 years now... but sadly, this one is going back!