Have one to sell? Sell on Amazon

Image Unavailable

Image not available for
Color:
  • Sorry, this item is not available in
  • Image not available
  • To view this video download Flash Player
      

Cuisinart SmartStick Hand Blender CSB-76


Available from these sellers.
1 new from $149.99

Product Details

  • ASIN: B000PJ7NYM
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (109 customer reviews)
  •  Would you like to give feedback on images?


Customer Questions & Answers

Customer Reviews

3.8 out of 5 stars
Share your thoughts with other customers

Most Helpful Customer Reviews

319 of 328 people found the following review helpful By E. Goldberg on May 8, 2009
Verified Purchase
As you can see from others' reviews (esp. on other smartstick models), this product apparently was built with a few plastic parts (instead of metal) that break down after just a bit of use. Then it starts making a horrible grinding noise.

I called Cuisinart, and their in-warranty replacement requires that I pay *THEIR* shipping of the replacement ($10), and also pay to ship the product back to them (probably another $10). Oddly, other people posting reviews here are not being charged.

I called back to ask why some people are having shipping waived, and others aren't. It sounds like they're using a combination of location (e.g. California, which has better customer protection laws) and date of purchase (e.g. if it's less than 6 months old, they're more likely to waive outbound shipping charge.)

IF YOU'RE CONSIDERING THIS PRODUCT: Be aware that the glowingly positive reviews appear to be from people who've just bought the product and haven't hit build quality issues yet.

January 4th 2010 update: The replacement product lasted only 6 months. Same defect. Throwing it out and buying a competitor's product. Never trusting the Cuisinart brand again.
14 Comments Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
68 of 69 people found the following review helpful By Robbie L. Eidson on December 7, 2008
Verified Purchase
DIDN'T EVEN LAST 6 MONTHS:

I bought this blender about 4 months ago and now its completely broken. It never worked well, as the blade would frequently detach from the motor. I was making a smoothie for breakfast yesterday and the thing stopped working altogher.

Don't waste your time or money.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
36 of 36 people found the following review helpful By Nurse Mommy on January 16, 2009
This product stopped working the third time I used it. This product says it can blend ice but all I had used it for was to blend steamed carrots, squash, and yams for my baby when it broke. I called Cuisinart and they said it would cost $10 for shipping to replace it and I would have to pay to ship it back. I got disconnected from the first customer service rep. when he was taking my credit card info. When I called back the new costomer service rep said they would ship me a new one for free and give me a paid return label to send back my broken one. I like the costomer service from the second rep. but this is a cheap unit that will probably break again:(! Spend your money on a DIFFERENT machine.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
35 of 35 people found the following review helpful By Peter S. Hamlen on December 20, 2008
Worked great - for about 1 month. Then part of the plastic internal shaft snapped while whisking whipped cream. So now it's dead and useless.

Be really careful with this model - as you can see from several other reviews, a bunch of them break really, really quickly.

I do not recommend this at all.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
38 of 40 people found the following review helpful By R. Brown on December 12, 2008
I've always thought Cuisinart was one of those wonder-brands in the kitchen -- but no more. This was given to us as a gift, and it broke within two months. We only used it perhaps six times ... but the plastic teeth on the inside of the mini-chopper attachment (the part that attaches to the power source) completely wore down -- meaning it would not function. So we thought, OK: We'll use the other attachments. But the same thing happened to those attachments within another month. So the whole thing, as of today, just went in the garbage. We were very careful when we used the attachments (I had read the reviews of this happening to other people, and shame on me, but I thought they were being too rough or not using it right) ... but it just didn't matter. Our much cheaper hand blender -- I want to say it was a West Bend or Black and Decker -- lasted for two years through multi-daily use for batches upon batches of homemade baby food, chopping onions, walnuts and more. So guess what we're going to do next time? Save your money!! Cuisinart -- never again!! -- don't EVEN get me started on their waffle maker ...
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
19 of 19 people found the following review helpful By Latha on December 29, 2008
Loved all cuisinart products except this one. I can't believe how cheap this one feels and functioned. Broke in less than 10 uses.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
19 of 19 people found the following review helpful By Cathy J. Height on October 30, 2008
We were very disappointed with this product. It did not have the power we hoped to blend potato soup. We had another hand blender that we wore out and were much happier with. Will keep trying to find one like our old one though!
1 Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
21 of 22 people found the following review helpful By J. Dieterly on May 28, 2008
I thought by buying a higher end product I would get a decent product but NO, this blender is a piece of junk. The first one broke within six weeks of purchase with daily use. I was able to return for a new one and that one also broke in about four weeks of almost daily use. The motor body does not fully snap into the accesory being used after time and it becomes worthless.

Such a waste of money!
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again

Product Images from Customers

Most Recent Customer Reviews

Search
ARRAY(0xa4db2540)