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83 of 87 people found the following review helpful:
2.0 out of 5 stars
Looks Are Deceiving, November 23, 2007
This review is from: Cuisinart WCH-950 CleanWater 2-Gallon Countertop Water-Filtration System (Kitchen)
I purchased one of these last week at Bed Bath and Beyond. I didn't even know I needed one until I saw it. As with most Cuisinart products, the design of the unit is quite nice. But aesthetics aren't everything.
To begin with, the directions aren't very clear. I attempted to pre-soak the filter as directed, but it didn't seem to do anything. Also, the initial filtering of the water took a lot longer than the instructions stated. I believe they said it would take about 15 minutes for the water to filter through into the dispenser. Mine took almost an hour. Who knows, maybe I didn't soak the filter properly. But that was just the beginning of my problems.
Once the water was filtered, I switched the device on. It was a lot louder than I thought it would be. Actually, I wasn't expecting much noise at all. The device does quiet down a bit, after it has reached its target temperatures for the hot and cold. But after you dispense some water, it kicks back in again. If you have a large kitchen, the sound of the device might not be a problem for you. After all, it's a small price to pay for instantly available hot and cold filtered water. OK, "instantly" might not be the best choice of words.
To dispense water from either side, you have to press in and hold the appropriate button. The water comes out in a steady stream, but a very thin stream. Which means, it takes a long time just to fill up one cup. Even as a single man, this kind of wait was unbearable. I can't imagine someone with a family using this device. In any case, if you do end up purchasing this device, I wish you luck. I ended up returning mine just a few days after I purchased it.
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47 of 47 people found the following review helpful:
4.0 out of 5 stars
Not Bad, December 14, 2007
This review is from: Cuisinart WCH-950 CleanWater 2-Gallon Countertop Water-Filtration System (Kitchen)
After reading the reviews I found on here, I seriously debated on whether to get this item or not.
I finally decided I would get it and try it out; and I must say I'm pretty happy with it. In a previous review, the user complained about it being too slow. It is a little slow, but it is definitely manageable. I do wish it could be faster, but it takes maybe 20 secs. to fill a large glass; a small price to pay for filtered water, that is taking up counter-space, as opposed to fridge space.
I'm very happy with it, and I cycle through enough water, it doesn't get stagnant, so that isn't really a huge concern of mine.
UPDATE: Well, on a sad note, after about a week of use, the cold water spout stopped working. We are going to send it back to the place of purchase, and get a new one. I'm a little worried about the durability of this product; and I'm hoping the new one will work flawlessly. If this next one craps out on me, I will exchange it for the Cuisinart griddle or something else.
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43 of 44 people found the following review helpful:
1.0 out of 5 stars
Not happy, December 5, 2007
This review is from: Cuisinart WCH-950 CleanWater 2-Gallon Countertop Water-Filtration System (Kitchen)
Like the other review I bought this at Bed, Bath & Beyond. I thought it was a nice looking counter top appliance and I drink a lot of water. I also liked the feature of having hot water readily available for tea or hot chocolate. It does dispense slowly but it is just for me so that isn't that big a deal. What is a problem is that after a few days of running the product the water in the top resevoir was heating up. The appliance is supposed to have a hot and cold water tank to heat or chill the tap water, but all the water in the top resevoir was heating up to sauna level temperatures. Now when I push the tap water button I don't get room temperature water -- I get very very warm water. I don't feel it can be very healthy to have warm (but not hot) water sitting around on a counter top. Seems like the perfect place for bacteria and things to grow. I'm extremely disappointed, because up until today i was very happy with this product. Now I'm going to need to take it apart, dry it off and return it to the store. Cuisinart should be ashamed for putting such a crappy product on the market.
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