The product does exactly what it is billed to do: it grills sandwiches quickly. The problem is that the grill is very small, so normal grocery store bread is way too big and it hangs out the side. In addition, if you want to make a bigger sandwich, i.e., stacked with several ingredients, the lid will not close and lock without Herculean strength and the risk of burning yourself. It does OK with two small pieces of bread and a small amount of cheese. But, for that, it's just as easy to heat up a nonstick frying pan. It would be, however, handy for students in dorms or others with no access to a stove.