Cuisinart cookware Some online Cuisinart cookware sets specifically state they are dishwasher- and metal utensil-safe. I thought I order such a set. Now I'v received 2 incorrect sets of cookware. The order # is 14993988X1. I just received confirmation of the set I want: 105-5699096-0862601. Could you kindly make sure only that set is being sent and advise me how to return the other other?
asked by Kim on March 17, 2012
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Hi Kim. First, for your own privacy and security, please remove your order number from your post (this is considered personal info by Amazon). Second, I know for a fact that this page's advertised cookware set is NOT dishwasher-safe (I have this set). Finally, we are just customers here, like you. You may want to contact an representative directly. To do this, look at the top of this page, where you will see (your name's ), Today's Deals, Gift Cards--right beside gift cards you will see "Help." Click on Help, this will take you to the Help page. On that page, to the right, you will see an orange button that says, "Contact Us." Click that, then choose one of the options (live help/chat or the phone *call back* options are quickest). I'd recommend live help/chat for the most immediate assistance, though. I hope that helps, and that you are able to get the kind of cookware set that you like :)
One Reviewer answered on November 15, 2012
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Kim, did they secure the correct order to send to you in your order?
Jim Riseborough answered on November 12, 2012
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