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The Cult of the Amateur: How Today's Internet is Killing Our Culture (Hardcover)

by Andrew Keen (Author)
Key Phrases: noble amateur, digital piracy, online gambling, New York Times, Silicon Valley, Wal Mart (more...)
2.5 out of 5 stars See all reviews (113 customer reviews)

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Editorial Reviews

From Publishers Weekly
Keen's relentless "polemic" is on target about how a sea of amateur content threatens to swamp the most vital information and how blogs often reinforce one's own views rather than expand horizons. But his jeremiad about the death of "our cultural standards and moral values" heads swiftly downhill. Keen became somewhat notorious for a 2006 Weekly Standard essay equating Web 2.0 with Marxism; like Karl Marx, he offers a convincing overall critique but runs into trouble with the details. Readers will nod in recognition at Keen's general arguments—sure, the Web is full of "user-generated nonsense"!—but many will frown at his specific examples, which pretty uniformly miss the point. It's simply not a given, as Keen assumes, that Britannica is superior to Wikipedia, or that record-store clerks offer sounder advice than online friends with similar musical tastes, or that YouTube contains only "one or two blogs or songs or videos with real value." And Keen's fears that genuine talent will go unnourished are overstated: writers penned novels before there were publishers and copyright law; bands recorded songs before they had major-label deals. In its last third, the book runs off the rails completely, blaming Web 2.0 for online poker, child pornography, identity theft and betraying "Judeo-Christian ethics." (June)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Review
“A powerful, provocative, and beautifully written stop-and-breathe book in the midst of the greatest paradigm shift in information and communications history.”
—Christopher M. Schroeder, CEO, HealthCentral Network (healthcentral.com), and former CEO and publisher, Washingtonpost.Newsweek Interactive

“Page after page of really interesting insight and research. I look forward to the much-needed debate about the problems that Keen articulates—which can’t be lightly dismissed.”
—Larry Sanger, cofounder, Wikipedia and founder, Citizendium

“Thoroughly engaging, brightly written pages”
Chicago Tribune

“Andrew Keen is a brilliant, witty, classically educated technoscold—and thank goodness. The world needs an intellectual Goliath to slay Web 2.0’s army of Davids.”
—Jonathan Last, online editor, Weekly Standard --This text refers to the Kindle Edition edition.

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Product Details

  • Hardcover: 240 pages
  • Publisher: Broadway Business (June 5, 2007)
  • Language: English
  • ISBN-10: 0385520808
  • ISBN-13: 978-0385520805
  • Product Dimensions: 8.4 x 5.7 x 0.9 inches
  • Shipping Weight: 13.4 ounces (View shipping rates and policies)
  • Average Customer Review: 2.5 out of 5 stars See all reviews (113 customer reviews)
  • Amazon.com Sales Rank: #217,331 in Books (See Bestsellers in Books)

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Customer Reviews

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118 of 136 people found the following review helpful:
4.0 out of 5 stars Thought-provoking, but lacks some essential logic, July 6, 2007
Because I work in traditional media (book and magazine publishing) and regret how magazine and newspaper publishing are being decimated by competition from cheap (and free) Internet ad sales, I thought I'd like this book more than I did. Particularly since I agree with its premise that the vast majority of the free content on the Internet that is not supplied by traditional publishers is of less-than-professional quality. And that the Internet is home to a great deal of junk information, narcissistic self-expression, childish insults (the number of people who are 45 going on 13 is astounding, as is the number of the quasi-literate), slander, and scams.

However, although _The Cult of the Amateur_ is highly thought provoking, it is marred by sloppy thinking. For one thing: "Amateur" is never defined. Professionalism is a complicated concept in the fields of literature, music, visual arts, and dance (the last is a field this book does not cover, but it is one I am familiar with as a performer and teacher). Professionalism is often not defined by whether the person makes his or her living as a writer, musician, etc. Most people in most arts fields, including some highly skilled and well-known artists, simply cannot earn a living working in the arts full time because the pay is typically too low. Professionalism is sometimes defined by whether the artist has passed "gatekeepers," in the form of publishers or producers, or by winning contests. On the other hand, in the fields of live music and dance performance, this is often not valid, as the hiring parties often do not know enough technically to know whether the performers are any good. I have heard professionalism defined as whether the artist continually strives to achieve his or her best--and then studies and works to improve even more. That would have been a good definition for this book to adopt.

But even the book's implied definition of professionalism, which is the passing of gatekeepers, is not consistent. For example, the book discusses how some amateurs were recruited by major companies via contests to create advertising material for those companies. The winners were paid, more than a pittance though less than seasoned pros--which seems reasonable enough, since beginners in a field are usually paid less. Instead of viewing this as a situation where some beginners gained a toehold in the field of professional advertising and a credit to put on the resume when applying for advertising jobs, the book laments it as professional opportunities and money being thrown away on rank amateurs. But: The contest winners did pass the gatekeepers.

The book fails to address another aspect of the Internet that degrades the quality of the publications on it: The Internet heavily rewards change. The ethos is that change is inherently good, and frequent change means a much higher search engine rank. And many people are blogging, or providing free informational articles, to promote their businesses. (Another aspect of the Internet this book does not address: It assumes everyone except big businesses blogs, posts, and chats on e-lists out of sheer narcissism.) Not infrequently these promotional bloggers or site owners are professional writers who have passed "gatekeepers" elsewhere.

But: If they were writing for traditional book and magazine publishers, together with the publisher they would _finish_ each work and perfect it as far as humanly possible. Every monthly issue of a magazine is a different, polished publication. Even the most frequently updated books, such as directories, are only published annually. But the work on a website is supposed to be never done--meaning many of the best writer/website owners post half-finished work and fluff just to keep up their search engine rank. Others constantly chase people to write free "guest" articles--so the website owners can get on with their real writing work. The least scrupulous website owners and bloggers (these are not, I sincerely hope, professional writers), merely lift material from other sites: The ethos of change is yet another incentive to violate copyright.

The book also displays no historical sense beyond a few years ago. (When I first saw the subtitle, my snide thought was, "Today's Internet as opposed to that of the Middle Ages?") For example, it decries book self-publishing as an Internet phenomenon. Which isn't technically correct, since most books are not actually published on the net. But to get back to history: Self-publishing was the main model of book publishing before the 19th century. Everyone can name "great works of literature" that were self-published, as well as "great authors" who published pseudonymously (which this book says is also an Internet phenomenon). Everyone can also name what now are judged really awful self-published books that were bestsellers in their time (for example, Lady Caroline Lamb's celebrity tell-all novel about her affair with Lord Byron). And, some at least can name journalists, such as the novelist Colette's first husband Willy, who shamelessly wrote positive reviews of work by spouses, friends, etc., at times under false names.

As someone who has both worked for "traditional" publishers as an editor and writer, and who has self-published, I don't feel the dismissal of all self-published books as junk is fair. Both traditional and self-publishers tend to view the public as a very important gatekeeper: Does the book sell well? If so, it's of significant value to a significant number of consumers--and its sales keep the publisher in business. Why is someone who invests all their money in self-publishing books considered a narcissist, while someone who invests all their money in self-publishing software is considered an entrepreneur? Well, that's partly because our culture has a low estimation of the arts, an attitude this book continually ascribes to the Internet but which is far more wide-ranging and long-standing. If people valued well-written works, our best magazines and newspapers wouldn't need to sell ads for other companies' products to stay in business--and therefore would not be suffering so from competitive advertising on the Internet. And also, readers would not be so eager to violate copyright law, a problem the Internet has increased exponentially by the ease of pirating works and distributing the copies.

I agree with this book's premise that there is simply too much stuff on the Internet. There is far more information and entertainment available to everyone, than any one person can ever use or effectively sort out. However, that has been true for a long time--the information just didn't use to be on the Internet. People have always chatted informally, and critiqued books, plays, etc. for their friends--they just didn't do as much of it in writing. Since the invention of photography, people have shown around their home photos and movies (and earlier, their amateur watercolors). Since the average person became literate, people have kept diaries--most just didn't make them public.

And, there have always been amateur publications and minor professional ones--little club newsletters, neighborhood newspapers, and so on. Publications for which there was _some_ gatekeeping, but readers never expected them to be of the same quality as a large daily newspaper or national magazine. Nor have readers ever expected a tabloid to be the same kind of publication as a major daily. But, I do not agree with the author's premise that gatekeepers for publications, no matter how prestigious, are so invariably right that readers should simply accept whatever they say. Everyone should learn to analyze and evaluate the information they receive (though most people don't seem to) no matter whether the source is a blog on the Internet, a tabloid, or a major daily newspaper

I believe, by the way, that the insatiable appetite for attention and confession displayed on many amateur e-groups and blogs, is fueled by the practices of some traditional media, especially television and the tabloids. After years of seeing the media obsess over the most minute details of celebrities' lives--not to mention any real scandals--people have come to believe that the public is equally fascinated with all details of their own lives, and that publishing those details turns them, too, into celebrities. Any potentially scandalous behavior of their own seems like just good copy, as celebrity drinking problems and adulteries do to the tabloids. For these amateurs any attention--real or fancied--is a valued payment.

_The Cult of the Amateur_ points out many problems inherent in this transitional period. The models for magazine, book, and newspaper publishing, and the distribution of music and films, are drastically changing. Major and excellent businesses are losing money; many smaller ones have been bankrupted.

But, I believe that within a few years a new stratification of publication and distribution will arise, to aid both readers and publishers. Professional online (or even printed) publications, paid for by subscription or otherwise, will aid readers by doing what traditional book and magazine publishers have always done. That is, by sorting through a vast quantity of information submitted, choosing and collecting that of particular interest on a specific topic, or to a certain group of readers, then editing and otherwise refining the information to ensure the best quality and presentation. Ultimately, such online publications would greatly aid readers adrift in a sea of search results--and also, by making money, be able to pay their contributors and editors. (I agree with this book that most writers and artists can't spend the huge amount of time, and often money, required for professionalism unless someone pays them; whether this is consumers buying the work, or companies helping to produce and/or distribute the work in return for a share of the profits.) So, perhaps people wanting to read amateur work will read blogs, just as people who do not want an in-depth book review have always asked friends casual questions about the book. But readers wanting quality will turn to professional publications, on line or in print; just as they've long turned to newspapers, rather than rumors, for most of their news.

Unfortunately, the publishers that figure out how to make money in the new world of publishing and distribution, may not be the same as some of the best ones now in business. Also, making money in publishing, music, and films _does_ depend on the enforcement of copyright law, and given the ethics of many Internet users, I think publishers need better technical protection systems than any now existing. I do not believe most publishers can continue to rely on ad sales--there are just too many places to advertise cheaply on the Internet.

This book continually points the free-ad-competition finger at Craigslist. But the fact is that any small business can now create a large, four-color, long-term website of their own for less than the price of one printing of one classified (or small display) ad in a major newspaper or magazine: And most of them are doing it. Also, an enormous number of websites, including amateur ones, are trying to sell banner ads and links. With so many Internet venues for cheap advertising--even if Craigslist went out of business instantly--the revenues from most advertising sold either on the Internet or off it are likely to continue minimal.

I also believe that new software will be developed to help the individual consumer search for and sort out the material of most interest to him or her (which is a different issue from whether it is "good").
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214 of 252 people found the following review helpful:
1.0 out of 5 stars Confused, Prurient and Amateur: A debate is needed, but this isn't the book to lead it, July 24, 2007
Since Andrew Keen is so instinctively dismissive about amateur contributors to the internet - people like me - it's hardly surprising that I should instinctively dismiss his book, so let me declare an interest right away: I like Web 2.0. I've been a contributor to it - through Amazon customer reviews, Wikipedia, discussion forums, MySpace, Napster and so on - for nearly a decade now, and I've followed the emergence of the political movement supporting it, exemplified by writers such as Larry Lessig and Yochai Benkler, with some fascination. and no, I've never made a dime out of it (though I have been sent a few books to review, not including this one).

Andrew Keen is that classic sort of British reactionary: the sort that would bemoan the loss of the word "gay" to the English language, and regret the damage caused by industrial vacuum cleaners on the chimney sweeping industry. His book is an empassioned, but simple-minded, harkening to those simpler times which concludes that our networked economy has pointlessly exalted the amateur, ruined the livelihood of experts, destroyed incentives for creating intellectual property, delivered to every man-jack amongst us the ability - never before possessed - to create and distribute our own intellectual property and monkeyed around mischievously with the title to property wrought from the very sweat of its author's brow.

Keen thinks this is a bad thing; but that is to assume that the prior state of affairs was unimpeachably good. You don't have to be a paranoid Chomskyite to see the pitfalls of concentrated mass media ownership (Keen glosses over them), or note that the current intellectual property regime - which richly rewards a few lucky souls and their publishers at the expense of millions of less fortunate (but not, necessarily, less talented) ones, isn't the only way one could fairly allocate the risks and rewards of intellectual endeavour.

Keen's world is one where there is a transcendental reality; a truth, purveyed by experts, trained journalists, and in great danger of dissolution by the radically relativised truths of Wikipedia where the community sets the agenda, and if two plus two equals five, then it is five. So much Big Brother: Orwell's novel gets repeated mention, it apparently having escaped Keen that a media owned by a concentrated, cross-held clique of corporate interests - which is what the old economy perpetuated - looks quite a lot more totalitarian than publishing capacity distributed to virtually every person on the planet.

Keen laments the loss of a "sanctity of authorship" of the sort which vouchsafed to Messrs Jagger and Richards (and their recording company) a healthy lifetime's riches for the fifteen minutes it took to compose and record Satisfaction (notwithstanding their debt - doubtless unpaid - to divers blues legends from Robert Johnson to Chuck Berry) and seems to believe individual creativity will be suddenly stifled by undermining it. There's no evidence for this (certainly not judging by MySpace, the proliferation of blogs, Wikipedia, and so forth, as Keen patiently recounts), and no reason I can see for supposing it to be true on any other grounds.

On the contrary, Yale law professor Yochai Benkler in his excellent (and freely available!) The Wealth Of Networks has a much more sophisticated analysis: there is a non-market wealth of information and expertise - residing in heads like yours and mine - which the networked economy has finally unlocked, for the benefit of all, and at the cost of the poor substitute that preceded it. That this might have compromised the gargantuan earnings capacity of one latter day Rolling Stones (to the incremental benefit of a few thousand others) is far less of a travesty - and more of a boon - than Keen thinks it is. Now rock bands have to sing for their supper. Keen may regret that but, as a concert goer, I sure don't.

Keen also, irritatingly, keeps returning to the Monkeys and Typewriters analogy (writes your dear correspondent, a monkey). It is true there may not be much talent behind the infinite typewriters, but the evolutionary lesson is that there doesn't need to be, as long as we have tools, be they Google algorithms or manual reputation management devices (things like Amazon's "helpful review" voting buttons) to sort the wheat from the chaff. And like it or not, we *do* have these tools: they're the sine non qua of Web 2.0, the thing without which it would never have got off the ground.

And Wikipedia (or Linux, or eBay, or Amazon's customer review system) is potent evidence of that. That there are notorious cases, a few of which Keen recounts, doesn't detract from the fact that Wikipedia is largely comprised of brilliant articles, with helpful links and useful surrounding discussion, a complete history, and those articles that aren't so good are obviously not: all you need to pack for a visit is your critical faculties. Again, if the choice were blind faith in Encyclopaedia Britannica or a sceptical read of Wikipedia, I know which I'd have, and which I'd counsel for my children - especially since Wikipedia is automatically up-to-date, preternaturally following the zeitgeist, and replete with good know-how on things that Britannica would never have in a million years. Most of the time, we don't need a nobel-prize certified article, and in Britannica wouldn't get one anyway, if what we wanted to know about was *The Knights who say "Ni"*.

Elsewhere Keen misunderstands Adam Smith, Thomas Hobbes and Jean-Jaques Rousseau, the Correspondence Theory of Truth, implies that traditional media isn't systemically biased, assumes his fellow men have no sense of scepticism whatever (because something is watched on YouTube, Keen assumes it is necessarily believed true), and constantly fails to see the double standards in his own arguments: Complaining that traditional media is losing out to a swarm of unpaid, underresourced amateurs, Keen suddenly remarks "but in reality it's often those with the loudest, most convincing message, and the most money to spread it, who are being heard". Plus ca change, eh?

Lastly, Keen laments the passing of specialist record and book shops like Tower, whose "unparalleled" and "remarkably diverse selection" will be lost to us for ever. Clearly he's no online shopper then, since dear old Amazon would lick all of them put together - but Amazon, he says, lacks the dedicted expertise of sales assistants that could have stepped out of Nick Hornby's Hi Fidelity. Except that it doesn't, since it has literally millions of them - people like you and me - who can offer our tuppence worth gladly and without thought of recompense.

The thing is, there *is* a debate to be had here, though not quite the apocalyptic one that this author believes is necessary, and at times Keen touches on it, but his brimming prurience and needless moral disgust - at the cost of level-headed anlysis and expostion - towards a community which has simply adjusted to the new social envinronment more quickly than traditional political and business models have makes this a poor entry for the purposes of kicking off that debate.

In the mean time, Yochai Benkler's The Wealth of Networks: How Social Production Transforms Markets and Freedom and Lawrence Lessig's Code: Version 2.0 (neither of which Keen seems to have read) might be a better place for interested persons to start.

Olly Buxton
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22 of 26 people found the following review helpful:
2.0 out of 5 stars A Missed Opportunity to Explore a Downside of the Internet Phenomenon, August 4, 2007
By Steve Koss (New York, NY United States) - See all my reviews
(TOP 500 REVIEWER)    (REAL NAME)      
What begins as a moderately intriguing if vague conjecture, elevates to a jeremiad against unchecked amateurism, rampant plagiarism, indifference to intellectual property rights, and the threatened extinction of professionally mediated information, escalates further into a tirade against online pornography, gambling, and video games, finally ends as a flailing, Orwell-invoking, anti-Google rant against privacy invasion. In fact, this book review on Amazon, written by someone who is not a "trained professional" reviewer, has no right even to exist. Thus speaketh one Andrew Keen in THE CULT OF THE AMATEUR. Yet how an exploration of the rise of blogs, Wikipedia, YouTube, and other amateur sources of information and culture can end in a moralistic scolding over online pornography and gaming rather escapes me. Regrettably, this book turns a potentially interesting discourse on a particularly problematic aspect of the Internet into an easily dismissed, faintly evangelical sermon ("...the moral fabric of our society is being unraveled by Web 2.0") that falls just short of mimicking the very blogs to which it so strenuously objects.

Not that Mr. Keen is without street cred as a Silicon Valley insider - he was the founder and CEO of audiocafe.com. Not that his book is without a viable premise, either. Mr. Keen's primary points, offered in his early chapters, are arguable but well taken. He asserts that the Internet has democratized information to such an extent that amateur opinion has become a substitute for vetted fact. Far too often, he claims, bloggers merely synthesize and regurgitate information collected from the investigative work of traditional media or else rework it as disguised opinion. Worse, too many young people do not appreciate the difference, failing to understand (or simply not caring) that much Internet content has never been reviewed or refereed by other professionals in the subject area. Keen then extends this point beyond blogs and Wikipedia to the uncontrolled proliferation of junk culture - mindless YouTube videos, mind-numbing garage band music, and mind-boggling trivia.

Contrary to several other reviewers' critiques, Keen is not so much extolling the virtues of the professional over the amateur as he is decrying the implications of turning the Internet into a cultural wasteland and intellectual property free-for-all zone. He sees the Web 2.0 downside as decimation of the music and book retailing businesses, potential stifling of creativity by failing to reward originators for their work, and undercutting of traditional journalism with its associated investigative and field work (the raw material, Keen argues, for much of the blogosphere). I do not believe he is rejecting all "amateur" work so much as lamenting its uncontrolled growth. How to find a worthwhile needle in such as massive haystack of dreck?

These points are debatable, but that in itself is the point - they should be debated. Unfortunately, Mr. Keen offers no original or in-depth research to support his arguments, relying instead on occasional statistics drawn from such sources as Business Week, the Washington Post, the New York Times, the Economist, and the Wall Street Journal. However, simply claiming that there are X-million YouTube or Facebook sites or blogs does not in itself mean that the amateur Internet is flourishing at the expense of something else (except perhaps outdoor exercise time). Similarly, claims that the Internet is subverting mainstream media channels hardly seem legitimate (in fact, seem downright laughable) when the only example concerns misinformation about Barack Obama from a Unification Church print source that ostensibly polluted Fox News and conservative talk radio, both so notable for their pollution-free content. By the same token, Keen's later rants against unauthorized music downloading conveniently ignore the many years in which fans copied music to their own mix tapes, just as his diatribe against online pornography glosses over the many years in which Playboy and Penthouse magazines and X-rated tapes and DVDs have been readily available. Nor has plagiarism suddenly appeared out of thin air - students have been copying from library books and using one another's term papers for decades. The world is not so much getting worse or more immoral as it is changing the vehicles through which those same activities are experienced.

In his last chapter, Keen discusses as solutions some of the actions that mainstream media and other organizations are taking in response to the Internet's evolution. Of course, in doing so, he undercuts to a fair degree his own earlier arguments by demonstrating that economic incentives will spur the creative reactions in music, cinema, publishing, and journalism necessary for survival, even if some consolidation is required - perfect examples of Schumpeter's theory of creative destruction from radical innovation. THE CULT OF THE AMATEUR contains the kernel of an interesting argument, but Keen and his editors at Doubleday simply allowed this book to wander too far from its starting point and become far too strident with its moralizing tone. By the closing pages, Keen has turned into just another blogger, only this time in print. Bottom line: overhyped and not worth the time or the $22.95.
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Most Recent Customer Reviews

5.0 out of 5 stars Andrew Keen: Apostate or Prophet?
The initial response to Keen's title would be to envision a critique of contemporary culture via a religious ideological framework. Read more
Published 1 hour ago by D. Smith

1.0 out of 5 stars I tried, I really did - credibility destroyed in 6 pgs.
As the author asked me to, I came into this book with an open mind. I wanted to know his thoughts. From the cover to the first six pages, there was contradiction and false opinion... Read more
Published 4 days ago by Meijer Bjorn

1.0 out of 5 stars sigh
I was so excited to come across this book, but found it difficult to read from the beginning. Very disappointing because the premise has such potential. Read more
Published 1 month ago by M. Grable

4.0 out of 5 stars Dead on.
A very good book and well worth reading. While the Web 2.0 is hyped as the best thing to hit mankind, there is a dark side. Read more
Published 3 months ago by Jeffrey S. Dreke

3.0 out of 5 stars Thought Provoking if you like to live in the past.
In reading the book, it is hard for me not to get my back up because the gist of the message is that Web20 (read blogs) and other user generated media are destroying our economy,... Read more
Published 4 months ago by Jim Estill

1.0 out of 5 stars Why did I pay money for nothing but a rant?
I've been reading _Cult of the Amateur_, and the book is making me want to quit writing altogether. *weeps* Talent will count for NOTHING, Keen says. Read more
Published 4 months ago by Ailing Chow

2.0 out of 5 stars Infuriating but well argued at times
I think most of this book is a bunch of pretentious, arrogant, unfounded elitist garbage. I'm a fourth-year journalism student, and all this book told me was, "stop trying. Read more
Published 4 months ago by William L. Kamerman

4.0 out of 5 stars Keen is right.
Academics don't like it because the text is "light" in academic terms. Most people don't like it because it spoils all their fatuous fun (largely by casting light on their... Read more
Published 5 months ago by Ash Arnett

1.0 out of 5 stars naive
The author mix culture with the culture industry. It's not the same and the Internet is doing quite a lot for distributing culture to more people. Read more
Published 6 months ago by Rafael Lopez Callejon

1.0 out of 5 stars just a huge british elitist whinge
My god, I don't think I've read a more poorly constructed argument in book form - ever! Keen misses the point by so much it's almost comical. Read more
Published 7 months ago by D. Porter

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