30 Cup Coffee Urn, Stainless Steel

by Professional Series

Product Features

• Continental PS77931 Pro Series 30 Cup Urn, Stainless Steel
• Continental commercial prode

Product Details

• Item Weight: 4.1 pounds
• Shipping Weight: 4.1 pounds (View shipping rates and policies)
• ASIN: B000RVG9D4
• Item model number: PS77931
• Average Customer Review: 3.3 out of 5 stars  See all reviews (30 customer reviews)
• Amazon Best Sellers Rank: #3,724 in Kitchen & Dining (See Top 100 in Kitchen & Dining)
  • #4 in Kitchen & Dining > Tabletop > Serveware > Teapots & Coffee Servers > Coffee Urns

Product Description

For parties and socials. Percolates up to 30-servings. May also be used to make hot water for tea. Contains Spigot, Water Window, and Drip Tray.

Customer Reviews

Most Helpful Customer Reviews

16 of 17 people found the following review helpful:

2.0 out of 5 stars Dies after 6 months, no customer service response, November 23, 2009

By 

Baltic Books "Vic" (Portland, OR USA) - See all my reviews

This review is from: 30 Cup Coffee Urn, Stainless Steel

Hi all,

This was our second or third 20-30+ cup coffee maker purchased in the past 3 years. We bought it last April from another online store (that was a mistake-- I should know better by now to always buy "from" Amazon directly).

We use our coffee makers simply to heat water for coffee presses and tea. We never use the percolator.

I liked the fact that this coffee maker actually heats the water up to boiling and then occasionally reheats it to boiling again. This is great for our purpose, but I imagine when percolating coffee that means your coffee will be recooked through the day if you leave it on.

The bad news was the primary heating element burned out after 6 months-- only the warmer now works.

I went to the Continental Electrics related website, followed their directions to contact Customer Service for a repair or return authorization but have never heard anything again from them.

When there are some awesome customer service people out there, evidently this IS NOT one of them.

I quit waiting and ordered a new machine directly from Amazon where I know I at least have 30 days to return if we don't like our newest addition.


UPDATE Nov. 29, 2009--- We never did hear from customer service on this. Gave up and threw it out, making a note to not purchase from this company again.

17 of 19 people found the following review helpful:

5.0 out of 5 stars Good coffee urn!, September 18, 2008

By 

Rogue Valley Rick "Amazon fan" (Southern Oregon) - See all my reviews

Amazon Verified Purchase

This review is from: 30 Cup Coffee Urn, Stainless Steel

This was purchased for use in our church. We already had a larger urn, but needed one that wasn't so large for a different function, so as not to waste unneeded coffee. This was purchased both for it's in-between size and because it is stainless steel, not aluminum. Aluminum can leach into liquids and is detrimental to your health. So now, both of our church's coffee urns are stainless. We like this unit, and it has been performing quite well! I give it a 5-star.

12 of 14 people found the following review helpful:

1.0 out of 5 stars ProSeries 30-cup urn stainless steel coffee urn, November 21, 2009

By 

Kathleen Zusan "KZ of FL" (Forest Lake, MN United States) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: 30 Cup Coffee Urn, Stainless Steel

If I could give less than one star for this product, I would. I just received it and followed all directions that came with it. With all the typos, this 30+ years Admin really had a tough time getting through it without burning up herself, unlike the coffee pot. It's been plugged in for almost 2 hours and has not brewed any coffee. The number on the warranty card is no good. I e-mailed the address also included and expect no response. This company, and any other associated with it, get ZERO stars for product quality and customer service.