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24 of 24 people found the following review helpful:
5.0 out of 5 stars
You will be amazed at the idiocy of people and brain freezes, October 26, 2009
This review is from: The Customer Is Not Always Right: Hilarious and Horrific Tales of Customers Gone Wrong (Paperback)
You will find gems like these in the book:
Person who thinks all the US maps are wrong because they only show 50 states.
Person who is allergic to tomatoes but uses ketchup.
Person trying to find donuts in the chips and nuts aisle in a grocery store (because they are Do - nuts).
Person who calls vet to find out why her new cat is spraying everything in the house and it really smells ("cat" is all black with two white stripes down back)
Person who wants to know the difference between the 2-piece chicken meal and the 4-piece chicken meal and does not understand the only thing different is two pieces of chicken. (What does two more pieces of chicken mean?)
Ahh, the fun of questions about "how much does a $4 car wash cost".
Person who cannot get to a New England resort in time for the leaves changing colors on the trees and asks the resort owner to turn them back when they are planning a visit.
Person who calls the cable company because the television is not working correctly - and finally reveals that all the electric items are having a problem because the town has a tornado passing through
And gee, I wish the above examples were unusual. Glad to say - they are not. You will laugh, you will cry, you will shake your head as you read the pages.
With this book, you will be amazed at what people think they know, what people say, and instances of brain freeze.
Hopefully you may even learn not to be a "customer who is always right".
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12 of 12 people found the following review helpful:
4.0 out of 5 stars
good, but free, December 25, 2009
This review is from: The Customer Is Not Always Right: Hilarious and Horrific Tales of Customers Gone Wrong (Paperback)
Good, but the content is basically free on the website of the same name, so better as a gift for someone who isn't as much into the internet.
Click on "Most popular" based on most "thumbs up" (likes) and you pretty much have this book in electronic form.
The stories are all public submitted stories anyway which of course have the potential of a little exaggerations here and there.
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2 of 2 people found the following review helpful:
4.0 out of 5 stars
Close Encounters of the Stupid Kind!, March 2, 2010
This review is from: The Customer Is Not Always Right: Hilarious and Horrific Tales of Customers Gone Wrong (Paperback)
THE CUSTOMER IS NOT ALWAYS RIGHT is proof positive that Einstein was right when he stated "Two things are infinite: the universe and human stupidity; and I'm not sure about the universe." A. J. Adams' collection of 200+ tales submitted by various clerks, waitresses, attendants, pharmacists, librarians, bartenders and other customer-service occupations confirm that there are some mighty dim bulbs out there.
In no particular order, Adams recounts experiences "people servers" have had with dimwitted, wrongheaded, opinionated, moronic and otherwise intelligence-impaired people; tales which were then submitted to Adams' [...]website. Paging through this book, you don't know whether to laugh or cry. I found myself shaking my head A LOT as I read about:
*The woman who wants the zoo staff to go into the bear cage and poke them with a stick so they "move around." After all, she paid good money to see the bears "do something."
*The man who gets increasingly agitated because a store won't develop the roll of film he left off. It's a Video Rental store!
*The U.K. tourist who complains because the park he's visiting doesn't have enough ducks and suggests the staff just trim the wings of some ducks so they won't fly away.
*The mother who asks the clerk for a 'Playboy' for her son to play with. The clerk diplomatically asks if she means 'Game Boy!'
*Bringing a package of condoms up to the pharmacist, a woman asks if she has to swallow a condom a day to prevent pregnancy...and on and on.
Read 'em and weep, folks. Recommended.
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