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5.0 out of 5 stars
Excellent Book.,
By CARLOS A ALANIS GONZALEZ (Monterrey, NL Mexico) - See all my reviews
This review is from: Customer Obsession: Your Roadmap to Profitable CRM (Paperback)
Excellent book. either if you are a IT professional or a CSR for a Contact Center.If you have interest in the Genesys platform, this book gives you some clues. |
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Customer Obsession: Your Roadmap to Profitable CRM by Ad Nederlof (Paperback - May 2002)
Used & New from: $0.01
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