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|Print List Price:||$30.00|
Save $20.01 (67%)
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I think I must have read at least part of this book but it's been years since I bought it and I don't remember. Read morePublished 25 days ago by Amazon Customer
Warning....you will feel the sting of this book long after you've read it. It's like stuffing snow down your pants when you're all cozy warm. Read morePublished 1 month ago by Nicole Stairs
I can't help but believe most of the ratings on here aren't real. And I understand that this book is quite old now, but I wanted to save other people the time and money that they... Read morePublished 3 months ago by Aaron Anderson
Great book, lots of useful informative information. Every person in customer service should read this teach in at schools. I love itPublished 4 months ago by Victoria Howard
I'd recommend this book for someone who isn't familiar with basic customer service principles but not for anyone who has significant experience. Read morePublished 6 months ago by A.R.