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Customer Service Operations: The Complete Guide

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Customer Service Operations: The Complete Guide [Hardcover]

Warren Blanding (Author)

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Hardcover	$25.00	--	--
Hardcover, November 18, 1991	--	--	--
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Book Description

ISBN-10: 0814450040 | ISBN-13: 978-0814450048 | Publication Date: November 18, 1991 | Edition: First Edition

A guide to developing and running a profitable service-oriented department, with tips on making a contribution to the company bottom line, focusing on customer needs, cutting costs while increasing efficiency, and choosing between telecommunications options.

#outer_postBodyPS { display: none; } #psGradient { display: none; } #psPlaceHolder { display: none; } #psExpand { display: none; } A guide to developing and running a profitable service-oriented department, with tips on making a contribution to the company bottom line, focusing on customer needs, cutting costs while increasing efficiency, and choosing between telecommunications options.

Product Details

Hardcover: 350 pages
Publisher: AMACOM; First Edition edition (November 18, 1991)
Language: English
ISBN-10: 0814450040
ISBN-13: 978-0814450048
Product Dimensions: 10.1 x 7.1 x 1.7 inches
Shipping Weight: 2.2 pounds
Amazon Best Sellers Rank: #4,004,714 in Books (See Top 100 in Books)

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› Visit Amazon's Warren Blanding Page

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