Customers who viewed this item...

Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Renee Evenson
Average Customer Review: 4.7 out of 5 stars  See all reviews (14)
In Stock
FREE Shipping on orders over $35. Details
$17.17
Review
“…must-have resource for any manager. Evenson has compiled an easy-to-read guide that can be implemented for any situation and any employee.” --Niche magazine “… rule book providing winning game plans for exceptional customer service…it will raise the... Read More

Also viewed these items...

Show items from:
All Categories (60)
Books
Movies & TV

Show items that:
Customers also bought
Customers also viewed

Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)
The Big Book of Customer Service Training Games (Big Book Series)
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A)
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
Great Customer Service on the Telephone (Worksmart Series)

  More Results