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1 of 1 people found the following review helpful:
5.0 out of 5 stars Excellent Book!, January 25, 2001
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This review is from: Customer Service: The Key to Your Competitive Edge (Paperback)
Customer Service: The Key To Your Competitive Edge has proved to be an invaluable guide for my company. The step by step program was especially helpful in jump starting my business into a "friendly" customer service environment. I would highly recommend this book to any business wanting to create an exceptional customer service atmosphere in their business.
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Customer Service: The Key to Your Competitive Edge
Customer Service: The Key to Your Competitive Edge by Peggy Morrow (Paperback - 1995)
$16.95
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