"Sewell's fundamentals are to an entrepreneur what the three R's are to a teacher...required reading."--Harvey Mackay, author of Swim With The Sharks --This text refers to an out of print or unavailable edition of this title.
Customers for life; lifetime dealership. Similar ideas. Serve people in a way they'd want to come back; in a way they don't feel dirty or treated like dirt when they leave. Read morePublished 20 days ago by Gabe
Outstanding book from a guy who's actually done it. A step by step guide on customer service from the days when a computer wasn't available to do it for you. Read morePublished 2 months ago by Kug
This is the first management book I ever read back when it first came out. I recently bought the Kindle version to review it again some twenty five years later and enjoyed it very... Read morePublished 2 months ago by Richard White
Definitely not a book for anyone who thinks price sells cars. This is for those dealers/managers/advisors who want to do the right thing with their customers.Published 3 months ago by Chris Lasko