CyberAssistant: How to Use the Internet to Get More Done in Less Time [Paperback]

Ph.D., D.A. Smith-Hemphill (Author)

Book Description

Publication Date: July 15, 1999

Today's office assistants are so overwhelmed with the demands of multiple bosses, they need their own assistants! The Internet provides a motherload of resources and tools -- If you know how to use it! Cyber Assistant is a quick-reading guide to this amazing technology.

Editorial Reviews

From Library Journal

Despite the title, more than half of this book is given over to a simple, old-fashioned introduction to the Internet. Smith-Hemphill wastes no words, offering clear, vernacular answers to "Who is on the Internet?" and "How do I choose between an online service or ISP?" The second half delves into real-world applications, concentrating on the sorts of services a real assistant would provide: getting theater tickets, tracking packages, finding vendor addresses, locating newspaper articles, and much more. Truth be told, there are still plenty of management types who haven't figured out just what their younger staff are doing with the web and E-mail. This heavily illustrated volume will make it all clear in one afternoon.
Copyright 1999 Reed Business Information, Inc.

About the Author

D. A. Smith-Hemphill, Ph.D. (Danville, CA) has developed a training, coaching, and consulting specialty in efficient administration using the Internet and electronic organization. Well-known for her in-house seminars, her repeat clients include Westinghouse, Chevron, Merck Pharmaceuticals, Wells Fargo, and AT&T.

Product Details

• Paperback: 180 pages
• Publisher: AMACOM; 1st edition (July 15, 1999)
• Language: English
• ISBN-10: 0814470114
• ISBN-13: 978-0814470114
• Product Dimensions: 8.9 x 7 x 0.6 inches
• Shipping Weight: 15.2 ounces
• Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #3,787,901 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

10 of 10 people found the following review helpful:

5.0 out of 5 stars Solid foundation material. Useful tips for all levels., September 12, 1999

By 

[e-mail] (San Francisco) - See all my reviews

This review is from: CyberAssistant: How to Use the Internet to Get More Done in Less Time (Paperback)

This is a clear, concise, and complete guide to the use of the internet. The book is packed with information applicable to persons at various levels of skill. Following the logical presentation of information, novices should be working confidently on the internet within a short time. As a more advanced user, I was able to strengthen my knowledge of the internet in general. I also picked up many useful tips and the addresses of some useful web sites which I had not previously come across. The style of writing and the layout make "CyberAssistant" especially easy to read.

4 of 4 people found the following review helpful:

5.0 out of 5 stars Develop Solid Research Skills With This Book!, November 28, 2000

By 

Jim Moran - See all my reviews

This review is from: CyberAssistant: How to Use the Internet to Get More Done in Less Time (Paperback)

Business people and hobbyists alike have found the Internet to be a goldmine of a place for buying and selling, marketing and promoting, and for gathering and sharing information. There is much to search for online but not everyone has the time and resources available to conduct adequate research. D.A. Smith-Hemphill has written CyberAssistant: How to Use the Internet to Get More Done in Less Time to help other members of the online community to make the most effective use of the time and resources they do have.

The book focuses primarily upon getting set up with an online account and computer equipment, developing research methodology, and making use of the navigational tools people should be using for their searches. Smith-Hemphill discusses how to search for ISP services, setting up browsers and computer equipment, getting along with others, using search engines, making use of the newsgroups and discussion groups, tapping into specialized databases, and how we should go about looking for information.

Smith-Hemphill takes netiquette seriously and her treatment reflects a high standard of behavior still found lacking online. She points out that because we communicate online electronically, people we interact with know us only by how we communicate with them using a mouse and keyboard. Readers will learn how to make good impressions the first time and every time when replying to e-mail, participating in online discussions, following respectable acceptable use policies, correct spelling and use of grammar, our choice of words, and other proper key strokes.

Search engines play an important role in conducting online research. Smith-Hemphill discusses use of the major search engines that help us find the information we look for. Selection of key words, phrases, and other character strings are among the topics covered. A selection of other helpful Websites will assist readers to track down essential information online and help them develop solid research skills.

One fascinating aspect about this book is worth mentioning. Smith-Hemphill encourages her readers to learn from their online research experiences. The documenting of various research methods, procedures, and other helpful tricks and tips can go a long way to enhance our long-range effectiveness - and careers. This is an important process every member of the online community should learn to do!

The book reads easy and is highly informative. The average business owner, employee, researcher, student, and hobbyist will find it very helpful and easy to follow. This book would make a great addition to any business, classroom, and library environment with online connectivity. This is a great gift idea. Ideal for beginners!