Customer Reviews

Cyberpower CP800AVR UPS - 800VA/450W AVR 8-Outlet RJ11/RJ45 Compact Design EMI/RFI USB

5 star:		(2)
4 star:		(2)
3 star:		(1)
2 star:		(1)
1 star:		(3)

 

 

I'm pretty happy with this UPS. This is my 3rd one and this is by far the largest. I use it for a single desktop, with a tone of accessories around it, not just the PC. It worked great right out of the box, but the only complaint I would have is the duration of the battery is far less than expected. The software that comes with it is nice at it will indicate the current load and the estimated run time. Base on that, with a ~25% load, I only get ~11 minutes worth of run time which is far less than what they advertize...
Still gets the job done for the occational power glitch.

I live in an area with horrendous power problems: constant brownouts, frequent blackouts, and regular power surges. For people in this area a quality UPS is a must, and the CP800AVR has served me well enough since I bought it that I bought a 685VA/390W USwith Avr for my parents. My only complaint is that I bought them both at a major electronics chain for what I later discovered to be at the top of the price range, my bad. To make a long story short, I not only would buy this product again, for all practictical purposes, I did. Just make sure you charge the battery for at least 16 hours before you use it for maximum performance.

Last, when I first bought this item I noticed that there was no USB cable, then I noticed that there was no Mac compatibility symbol on the box. Just to make sure I repackaged the item and returned it for one that claimed Mac compatability. In the end it turned out that Mac compatibility isn't an issue, the 800VA works fine with my Mac even without driver software; however, the UPS that claimed Mac compatibility came with a USB cable. Was this an oversight or do Mac users get the cable for free? (I'm not using a one of the new Intel Macs either, its an older Apple iMac G5 Desktop with 17" M9843LL/A (1.8 GHz PowerPC G5, 512 MB RAM, 160 GB Hard Drive, DVD/CD-RW Drive).)

The main reason for purchase of this product was based number of outlets, price and stated performance. Having 8 outlets was a must - 4 battery backup outlets, 2 of which were transformer sized outlets. The one complaint that I would have is more room between plugs, especially for transformers. I have a HP printer with a Power plug that is so big that it does not allow for another transformer to fit in the space next to it, I blame this on HP for a bad design. One good benefit is that this unit does not have an audible alarm when power is lost, which in my case is a good thing since my last one would chime away when power was lost which freaked out my dogs- if they add this feature in the future I would request that the alarm could be turned off if not desired.

We bought 3 of these so we could plug in our computer and both of our Playstation 3's. They all work great so far!

I recommend avoiding this brand. My UPS died and apparently took my computer out as well. Neither the UPS or the computer will power up.

Bought several of these and have had problems with 2 of them. Worked for less than a year. Even with no power loss, equipment that is attached to the unit, just shuts down. Maybe the battery has gone bad already? Not really sure, but it doesn't compare to other Backup brands that I have purchased.

I ordered the Cyberpower CP800AVR to replace an old unit that I had good luck with. This was not the case with the CP800AVR. After hooking everything up I had noise in my phone line and my DSL speed was terrible. The support person ran me through several tests and determined the unit was bad. So I packed it up and sent it back to Amazon, who sent back another unit rather quickly. Same problem with this unit, noise in the phone line and no speed on DSL. The same support person could not explain this, but offered to send a separate phone line only surge protector. I accepted this offer as I didn't want to repackage this unit and send it back. In their infinite wisdom, Cyberpower sent me a 725SL unit. Sure it would work, but I didn't want another full unit next to my other one, so I used it on our second computer. In the end I would recommend staying away from CyberPower, even the 725SL only lasted a few weeks before failing.

The only reason why I bought a new unit was because I upgraded my computer & the new computer setup does not have a serial port therefore I could not communicate between the unit & the computer. I had a heck of a time installing the software; kept going through the install process. Furthermore I believe the unit I replaced not only had longer backup time; the power panel menu was nicer. It is the same one on their 825AVR. Also the first one would announce when it was connected. It was a Power Plus Unit; this one I believe is called the personal edition. I guess it will do, as power interruptions are not that frequent so far.

I received this item in a state of disrepair. It does not work. Thank you.