Like the other user posted above me, I too did not buy this computer from Amazon. My intentions are just to warn others about CyberpowerPC and their awful service. I purchased mine on 2/2/2012. It was defective out of the box. All four memory cards (16GB's) and the GTX560 Ti graphics card was so damaged that when I turned the computer on, after 10 or 20 minutes of Gaming or even browsing the net it would automatically restart to the motherboard screen. This was brand new right out of the box, mind you. So I figure "Okay, maybe an amateur mistake, heard nothing but good things about Cyberpower, i'll send it in."
Sent it back in, got the computer back in a couple of weeks and tada...it's perfect. Fast Forward to July 5th 2012 I'm gaming and the PC just turns itself off, completely. I go to turn it back on and the fans light up, powers down seconds later. Is it the socket? No. PSU Cord? No. PSU, yes. The power supply finally died when I had expressed concern over the power supply previously in early February when I returned it the first time. So I send it in again, only this time I have to pay to ship the heap of junk myself. $80USD down the drain.
They kept my computer nearly 3 weeks "repairing" and "making sure everything is fixed that needs to be". Finally I get it back yesterday and as soon as I unpack the box I hear rattling. Wonderful. I further my exploration and see that the hard drive is just frolicking around inside the Chasis. It was not the shipping that caused this travesty. One thing I can say good about Cyberpower, they know how to pack their computers tight and use shock absorbing foam packaging.
Never been so disgusted over a computer and it's maker in my life.