PREFACE
When I decided to replace my old standard Dell keyboard, I opted for an illuminated one. I settled on a choice of three, reading virtually every rating on the Cyborg P17UK and Logitech's G11 & G15 on several sites before finally selecting the Cyborg.
I use the Windows XP- 32 bit operating system. I am not a gamer anymore; but am an extensive user of productivity software and developer of sophisticated macros including using VBA and SQL, especially for MircoSoft Office products. I also use PhotoShop & Corel Draw as well as some audio editing software, and do some web programming with Java and HTML. I am not a touch typist, but no slouch either, and I do a lot of writing. So understand, my recommendations are from this perspective.
RECOMMENDATION:
In my opinion (IMAO), this is a sturdy, high quality board. Like many, I was torn between the G11, G15 and the Cyborg. All are roughly equivalent and, depending upon your needs, will work well. I chose the Cyborg because I didn't need or think the G15's LCD panel useful, and perhaps a bit fragile; and because I'm not impressed with Logitech- ok equipment, but not certainly top-of-the-line. However, you should be satisfied with any of these. I also found the non-gaming boards seem not to be as durable as these three.
The four star rating is based on poor documentation, navigation on the website is somewhat confusing, other reviewers report support problems with Saitek (although I have found this not to be the case), and because I think many will find installation and programming a bit sophisticated- not hard for anyone with any savvy at all, but certainly more difficult than it needs to be. Note Saitek has updated their on-line manuals and software which makes installation much easier and less time consuming.
SPECIFICATIONS:
Quality of Construction: (Excellent)- The Cyborg is made of the same extruded plastic material as most, if not all keyboards. The WASD and arrow keys are aluminum clad for extra wear, and all keys are laser etched.
System Requirements: Windows XP, XP 64-bit or Vista
Dimensions: 21.5" W x 9.5" D x 1.5"H
Connection: one USB 2.0 port
Ports: Microphone, audio, and one USB- all are pass-through; that is, the ports are really extension connectors that plug into your computer
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Keyboard Design: Gaming Series
Illuminated: Yes- white, green, amber, red, & dark red; no blue
Illumination levels: 4- Off, Dim, Medium, Bright, Intense; the specs say only three but perhaps I have a newer model with a brighter intensity
Keys (Number of): 118 (including a standard 104 layout with keypad)
Multimedia Keys: Yes
Internet Keys: No
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Programmable Keys: (Cyborg or "C" keys)
Physical: 12, each with three possible shiftstates: Unshifted, Shift +, and a third shiftstate using one of the "C" keys (instead of Alt+ or Ctrl+) as a state shifter
Virtual: 33 (12 keys x 3 states = 36 less 3 lost for the "C" key used as the third shiftstate shifter)
Program Code: SST (Saitek Smart Technology)
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Cordless/Wireless: No
Mouse Included: No
Warranty Terms: Parts and Labor- 2 years
CONSIDERATIONS:
Installation isn't simple; there will most likely be issues and it will take some time. Note this can be made substantially easier by following the advice provided below.
This keyboard uses a USB port; the on-board port will use a second (but since its pass-through, there's only a net use of 1 port)
The USB version is whatever it is plugged into on the computer (most probably 2.0); Logitech's G11/15 uses 1.1 (much slower)
Keyboard is wider (21.5") than the 18" `standard'; you may want to check your physical space.
Keys are a bit smaller than standard- most notably the Escape & "F" keys-but I don't find this to be a problem at all.
The keys are quiet but not silent- see advice below if you want or need key-click.
This may be a newer model as I have noticed some different features than those listed or mentioned by other reviewers. Certainly the programming software has been updated, much easier to use, and includes a new SST programming help manual.
There are two types of software used by the keyboard: Drivers (there are 4), and the programming software (Optional- used to program the "C" keys).
Programming the "C" keys requires a little knowledge of macros.
The "C" keys are keystroke not, strictly speaking, command programmable keys. However, you can program hotkeys and emulate commands in many cases.
ADVICE:
If you follow the advice below, you should have few problems in installing and using the Cyborg keyboard, at least on the Windows XP Pro 32 bit operating platform.
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After ordering the Cyborg, register for the Saitek online forum [..]. The process will take a day or so as Saitek checks for a legitimate e-mail address and sends you an activation code (they report having porn spamming problems). Registration is free.
Once registered on the forum, download the following:
Updated drivers and software [Beta 2]([..]). Do not install, just save for future installation once you receive your keyboard. Install this updated software instead of that which comes with the keyboard.
The user manual that will come with your new keyboard[..]
A better user manual albeit for a different keyboard (but the setup is essentially the same) that includes a troubleshooting section. [..]
SST (Saitek Smart Technology) Guide if you plan to program the "C" keys [..]
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When installing the keyboard & software:
Disable USB Power Management- refer to [..], Post #1, Solution 1.
Make sure you logged on with administrator's rights or the drivers/software will not install (the manual omits this).
Follow the installation guide precisely- ALL drivers are required (including the "magic mouse"), but you don't need the software unless you are going to program the "C" keys (installation will give you a choice).
Use the newer (Beta 2) version of the software/drivers downloaded previously instead of the CD that comes with the keyboard.
I would advise against a USB/PS2 (keyboard port) adapter since the keyboard needs power from the USB port to operate.
If you want to program commands, download a hotkey manager utility such as EvoKey. I find HotKey Manager from [..] simpler to use (both are freeware).
If the keys are too quiet for you, install a utility that will give them a sound such as Noisy Keyboard (freeware from:[..])
You could use this from your lap, but I'd remove the wrist pad.
RESPONSE TO CRITICISMS:
Be sure to remove the protective clear plastic covering over the touchpad and "C" keys. This isn't mentioned in the manual but should be.
Slippery keys: I haven't noticed my fingers slipping off the keys.
Shoddy workmanship: Sounds to me like a quality control (QC) issue; especially when a customer receives 2 "B" keys and no "V". I have had no hardware issues.
No blue or white light: Mine has white light; is it a deal breaker that there's no blue hue?
Illumination not bright enough: I find it plenty bright, especially on white and light amber. Dark red isn't as intense (but looks meaner), but then it's a dark color. Also, I have four intensities.
Key Wear: This has been reported in several different places; but the keys are extruded plastic and shouldn't wear through any more than wearing the letters off a regular key. One reviewer reports the keys were reengineered in response to this difficulty (I haven't experienced this).
Only 12 Programmable Keys and 36 possible functions: Well, actually only 33 but I can't imagine anyone needing more than that. If you really need 18 physical keys & 54 functions, get the other keyboard.
Gapped Wrist Pad: I don't know why Saitek designed a gap in their wrist pad, but its no problem for me; probably because I learned typing the old way (wrists-up).
Cord to short: its a standard size cord- you could get a USB extension if that's a problem.
Too Pricy: maybe, but its within market prices of competitors and you know this up front.
UPDATE 3/07/2012
Since my original purchase I have replaced my computer with a Windows 7 64 bit machine. The keyboard still works like the day I got it. I had no problems installing it and even bought another for my daughter's Windows 7 32 bit computer- again flawless installation. You can't go wrong with this keyboard!
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