Customer Reviews

D-Link DBT-320 Bluetooth USB Adapter Printer Adapter

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(5)

 

 

Don't waste your money on this thing. I knew I was going to have a problem as soon as I went into discover mode. "gee...this thing ain't transmitting !" I hade to go through all kinds of gyrations just to get it to transmit. Long and short, I couldn't get it to transmit until I unplugged the UB cable from my printer and power reset. Once I was able to discover it, it would not pair.
D-link "support" tried to give me the line that it was incompatible with my Belkin adapter claiming that it would only work with their DBT-120. Dopes. ... I explained that it was supposed to be Bluetooth v1.1 compliant ( like my Belkin adapter and my phone and my PDA, et, et, etc) and it should not matter what brand of adapter I was using. Worthless....
"Support" suggested that I exchange it....Yeah exchange it for my money back. Grrrr.....

After many hours of trying, could not get it to work. Turns out this is not compatible with Multifunction printers (I have the Canon Pixma MP780).

The DBT-320 unit does not work at all. I was never able to get my DBT-120 adapter to even see it in the neighborhood, and they were less than 4 feet apart. D-Link customer support had no answer for me, and since I had bought 2 DBT-320's, suggested they were both defective. I find that highly unlikely.
Don't buy this device, period.

I'm another buyer of this product who regretted the purchase. D Link makes excellent routers and I assumed all of their products would be of equal quality and service. Wrong!! Despite what you read above, the product simply doesn't work and the technical support staff is even worse. I tried to use this with two 2006 late model Dells, one with a dongle and one with a built in bluetooth card. While the DBT 320 was recognized by both systems I could never get anything to print. Technical support was limited to reading to me what is included in the box and they could offer no other info or help whatsoever. I know more about the product than they did. This was a complete waste of time and effort. If D-Link spent as much time in troubleshooting their product as they did in writing advertising releases, it would have been a better experience. This is going back!

Can't speak to the others that had problems, but the DBT-320 worked with no problems after a 5 minute or so setup session. Let me say that I have built in Bluetooth on my laptop so I didn't have any Bluetooth PC receiver installation to deal with. Also made sure that the printer was installed and working first visa-vie a USB cable. All I did was follow the directions exactly; the setup disk is pretty easy to follow. Linked to a Brother 2040 laser printer.

The product did not work period! D-Link left many key items off the box label about when, were, and how it would work!! The phone support was unbelievably under versed on the product and very hard to understand (Middle Eastern Broken English). If you have any other way "period" to connect your computer and printer, don't' use Bluetooth, you will not be satisfied, the data transfer rate is extremely slow!!

I used this product for a few years, and it does exactly what it's supposed to. Nothing more, nothing less.