Top critical review
70 of 76 people found this helpful
on February 13, 2013
Like a previous reviewer, the phone was fine until 4 months after I purchased it. Now only the speaker phone option works, no TALK or head phones options. Dealing with Uniden C.S. was a nightmare both on line and on the phone. After 6 hours yesterday, I finally got a C.S. rep who told me that she was sick of hearing frustrated complaints and that poor customer service is now the way of the world and to deal with it. I finally got an order for a new phone, as the previous one couldn't be repaired, and was told that I needed to pay 10.00 shipping, so now the phone cost has gone from 50.00 to 60.00. It will take several weeks, as they can't process the order until they receive my Fax. I told her that I will never buy another Uniden product, and she said "I don't want to hear it!" No apologies; only rudeness . It was as surreal as a Monty Python skit.