Most helpful critical review
I did purchase the Smart Guard Protection Plan but they will not repair it ...
on December 7, 2014
I purchased this product and needed to have it repaired after about 5 months. When I tried to get the camera repaired I sent it to Nixon since it had a 1 year manufactures warranty. Nixon would not repair the product because they said it was a "Gray Market" product. I was not aware when I purchased the camera that it said it was a "gray market" product on the description. I probably would not have purchased it had I known ahead of time. I have tried for several months to get an answer from the company I purchased the camera from, Photo4Less, but they keep telling me they will call me back when they have an answer. I did purchase the Smart Guard Protection Plan but they will not repair it until the manufactures warranty has expired. I hope that they will be able to fix the camera but I will have to wait for several months until their plan "kicks" in. Just be cautious when buying products that could be labeled as "Gray Market" if you need to have them repaired.