Most helpful critical review
165 of 189 people found the following review helpful
DEWALT DC970K-2 18-Volt Drill/Driver Kit
on January 4, 2014
I just placed into retirement the first generation 18 v Dewalt hammer drill given me many, many years ago before they hit the shelves. I still could have fixed it but wanted a fresh horse. Looking forward to this lasting as long.
Update: February 24, 2014 Not a bad drill other than the fact that the clutch slips more often than expected given the previous model NEVER did on over 12 years. This means you are drilling or screwing something and the bit does not turn at all and the drill makes high pitched squeal. Also miss having the driver bits attach to the drill body. Dewalts quality control, design or choice for manufacturing is slipping as well. I'll contact Dewalt for a remedy and return with posting of that exchange.
Update: February 24, 2014 After contacting Dewalt the contact online form does not allow the request to complete for support through posting the problems to continue with the submission to Dewalt. When you go back on the web site, it constantly checks a box to get promotions and emailing for them to sell more stuff. Don't know how to get support if they don't want to hear about the problems with their products. No one likes to get bad news about what you make but how do you know what to improve?
Update: Jan 9, 2015 All the previous complaints still stand with a new one regarding the batteries. The original thick battery pack was so much better than these thinner packs that DO NOT hold a charge very long and peter out way to soon. Junk batteries if you only knew what the better battery does. It explains why they offer 2 batteries in this kit.
Update: March 30, 2015 A new undesirable problem adding to all the previous. After putting in a screw bit and tightening like we always do with all key-less chucks, bits just fall out like you didn't tighten it good enough when you lower your arm to walk around. I'm loosing bits when I don't notice they randomly fell out. If you are out on the grounds you don't hear it unless you are on a hard surface. Never had that problem with my old trusty Dewalt that was made in America.
As a commenter remarked it may be due to Black and Decker bought them out, China may be manufacturing them. Once a company makes products and has a great share in the market they sell high or sell off and who knows what happens to the products as with Dewalt. Like almost all manufacturers they do nothing until the market share is degraded from obvious issues. Then all of the sudden they are "on it", NOT!
July 20, 2015: This drill started smoking and squealing before I had to put it down in the beginning of June or so. I had to buy another Dewalt drill locally when I had to have something that used their batteries. Not only did this drill die but the wimpy junk batteries that came in this kit hardly keep a charge and I do not bother to keep charged knowing their will wuss out before long. Dewalt is putting junk out there in place of profit margins and money, money as well as banking on the tons of people that trusted their brand and reliability. I am no longer a Dewalt fan and will slowly transition to a brand that is hungry and willing to make better tools. Goodby Dewalt! You need to sit down and eat your own tools, I can not afford to any longer. Lastly, the new Dewalt drill also drops drill bits and driver bits for no reason. Just can't be sure hand tightening holding the chuck tightly will keep what is in the chuck there. Sucks no knowing when it will happen or where you will be when it does.