| Brand Name: | DIRECTV |
| Brand Name: | DIRECTV |
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Most Helpful Customer Reviews
2 of 3 people found the following review helpful:
1.0 out of 5 stars
Not as good as a Samsung DirectTV DVR receiver,
By
This review is from: DIRECTV Receiver D10 (Electronics)
I had a Samsung DVR for a little over 3 years and had to replace it. The only thing at Best Buy was this DirectTV DVR. It has been two months now and I still am not used to the remote control. I don't like the user interface with this unit at all. I believe with my Samsung, I had TIVO and now I have DirectTV DVR service.
On the Samsung unit, you could click on info and see the year, actors, brief synopsis and more for shows. It is hit and miss on the DirectTV unit - almost no information shows. I have had trouble setting up season passes and doing searches for several channels - SCI-FI and USA to be specific. I used to have a nice long keyword list for searches. That no longer exists. I have a Dual LNB dish and I used to be able to push the live TV button to get to what was showing on the other tuner. This isn't on the new unit. I was able to program the remote in my bedroom to work the TV but no matter what I did, I could not get the remote to control the volume in my living room. Over all, I really hate this receiver. There are some pros that I will list though. One is when your phone rings, it pops the caller ID info on the TV screen. You can also subscribe to the game channels on direct tv. Extra remotes can be purchased from DirectTV and are not very expensive. I will probably try to replace this DirectTV receiver for something different at my soonest opportunity. I just find it frustrating to use after having a Samsung. Just an update on this - April 2009. I don't know what I was thinking when I gave this thing 2 stars!! It did not deserve it. 2 Stars was way too high for this piece of junk. If you have a TIVO unit that goes bad, do whatever you have to do to get the TIVO fixed but do not buy a Direct TV DVR. The user interface is so horrible and the hardware sucks - I have had to reset the entire unit about 5 times and lost everything I had recorded. You know when something is really bad when under suggested Tags "Piece of Crap" is suggested. Update March 2010 - I still hate this unit.
0 of 1 people found the following review helpful:
1.0 out of 5 stars
Shell Game,
This review is from: DIRECTV Receiver D10 (Electronics)
BEWARE OF DTV Shell Game. When you purchase a DTV box from anywhere the box is the property of DTV. Along with this your contract will be extened for 1 to 2 years. Once again if you buy a DTV box from best buy, online retailer, amazon, your parents or your next door neighbor it is the property of DTV and must be returned to them when you cancel your service or you must pay a fee to DTV. RIP-OFF BEWARE
1 of 5 people found the following review helpful:
4.0 out of 5 stars
decent (used to be...),
By moderate user (Kentucky) - See all my reviews
This review is from: DIRECTV Receiver D10 (Electronics)
My parents have had satellite (DirectTV) service for many years. I have had DishNetwork for several years. We live in KY, which does not have the rainfall the Seattle reviewer has, but it is by no means arid. Particularly heavy rain does interfere with service, but this occurs in our area no more than once/month, and for no more than an hour. The installer did a good job of putting the satellite so there are no tree problems (the one in my parents' yard is post mounted, while mine is mounted on an old antenna pole at my roofline); we have trees in the yard, but also some clear areas. It would seem after reading the review from the Seattle person that you should talk to an installer a bit if you have many trees in the vicinity or live in an area known for lots of rainfall.
A friend of mine did have to switch to DirectTV when he switched from standard to HD service as he has a large hill behind his house and it cut the reception from the DishNetwork HD satellite. You might want to check the satellite direction if you plan to upgrade to HD later. I give the products four stars instead of five due to what I view as deceptive advertising in many venues--the "special offer" prices are for shorter times than the contract period. For example, the special offer price may be $[...]/month for 10 months but your contract may be for 18 months. Also note that the free DVR upgrade may have a monthly fee in addition to the base fee; while it is about half the fee for TiVo service, you do not own the equipment and if you discontinue your service, you have to return the DVR. DirectTV package prices include local service, there is an extra fee for DishNetwork local stations. Update, Feb. 2010 My parents have been having nothing but trouble,lies and deceit from the Direct TV people. They got new receiver boxes due to getting new TV's (the old boxes would not work) and were told they HAD to have the HD-capable boxes, but that since they did not want HD channels, the charge would be removed from their bill each month. Direct TV has not done this and every time they are called, my parents have to talk to 3 people or so and are promised something will be done, but Direct TV never does it. From the get-go my parents told them that they would not pay for the HD channels, and when I called about the problem for them, I was told that the person who they talked to wrote up "notes" that indicated that may parents understood that they would have to pay extra! Nothing but a lie! I would downgrade their stars if Amazon allowed this.
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