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The menus are fairly straightforward and functionality is simple to understand.
We were not notified our contract would be extended if we upgraded our equiptment, until we called to inquire about why there was a "leased receiver" fee on our bill.
If you've got a technical or customer service problem though, you're in trouble.
This dvr receiver seems like it was rushed to market. Doesn't offer much more functionality or capability than previous models.Published 10 months ago by gpsarros
The item was recieved but something rattled inside the machine, when the installed tried turned it on it did not work. It was defective due to the hard drive being fried.Published 11 months ago by Jesse J. Medina
Lots of people have been complaining about the 2 year-contracts and lease fees. Not that I'm disagreeing, but, my experience with the DTV folks has been much more pleasant. Read morePublished on January 2, 2011 by Beth W
BEWARE OF DTV Shell Game. When you purchase a DTV box from anywhere the box is the property of DTV. Along with this your contract will be extened for 1 to 2 years. Read morePublished on October 20, 2010 by novjos00
This was a excellent replacement for my old HR-20. No more B-band Converters. These B-band converters were always having to be replaced. Read morePublished on May 23, 2010 by Mick
Have you been a loyal customer and advocate of Directv for many (or as I have been > 12) years? Have you been happy with what seemed to be extraordinary customer service when... Read morePublished on May 13, 2010 by Larry L. Hoffman
After promising us a sweet deal (Showtime & The Movie Channel) free for 12 months if we signed up for 2 years service. Read morePublished on May 5, 2010 by Robert Martino
I purchased the HR23-700 HD DVR. $20 cheaper than I could get it from Directv, but here's the good part.....its not a refurbish and its a HR-23-700 HD DVR. Read morePublished on May 3, 2010 by Skeeter
The make my tv look a whole lot better! The seller had fast shipping and a decent price, lower than the competetion and also best buy.Published on April 18, 2010 by R. Howell