Customer Reviews

DMC Products Chippendale 18-Inch Square Solid Wood Planter, Black

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1 star:		(4)

 

 

The boxes were o.k. But I ordered 2, same color white, and suppose to have the same high gloss finish. The finishes were different. I returned one of the boxes 3 times and asked for a the high gloss finish to match the other one. They never sent me one that was a high gloss finish that matched the first one that I had ordered. I was very disappointed and called the customer service they said they could not tell the finishes of the boxes and could not help me. Also, the boxes are made out of wood and they had a few chips on them. I decided to keep them because I was tried of returning the items and I painted the one with a high gloss paint. Amazon's return process is very easy, but quality control needs a lot of help.

Yes, this is a photo of the planter I ordered, but it's not the planter I received. The planter I received was entirely different, inferior and I was annoyed and disappointed.

Dealing with this company is a nightmare. I received the planters but did not receive the plastic liners. The inside of the plant box has slats that will not hold dirt, without the liners they are pretty much useless. I have emailed the company several times, they keep telling me they will mail the liners - but never do! I would not do business with them again!

This is the most disappointed I have been in a product from Amazon, and I order a lot of items. It came unassembled and without a plastic liner, so now I have to still find a pot to use for my plant that needs repotting. This is the description of the product:
ze: 14-inch | Color: Natural

* A durable plastic liner included with all assembled planters for direct planting
* Plastic footpads on bottom of each leg prevent absorption of moisture
* Natural color planter assembled with color matched offset bolts
* Slatted bottom panel for drainage
* Planter dimensions are 14-inch by 14-inch by 16"-inch

I have a box of unifinished pine pieces to screw together- no pun intended!