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HP 16X DVD±RW Dual-Layer LightScribe External Hard Drive ( DVD640RE )
 
 

HP 16X DVD±RW Dual-Layer LightScribe External Hard Drive ( DVD640RE )

by LITE-ON
1.0 out of 5 stars  See all reviews (2 customer reviews)


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Technical Details

  • Store, edit and share up to 8.5 GB of data, video, music, and more on one double-layer DVD
  • Burn customized labels directly to LightScribe discs
  • Records double-layer DVDs at up to 2.4X and single-layer DVD+R at up to 16X
  • Easily archive your family photos and home videos on high-capacity digital media
  • Dual-format drive writes to DVDR/RW as well as CD-R/RW
  See more technical details

Product Details

  • Shipping Weight: 5.8 pounds
  • Shipping: This item is also available for shipping to select countries outside the U.S.
  • ASIN: B0009PLNNE
  • Item model number: DVD640RE
  • Average Customer Review: 1.0 out of 5 stars  See all reviews (2 customer reviews)
  • Date first available at Amazon.com: December 7, 2005

 

Customer Reviews

2 Reviews
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Average Customer Review
1.0 out of 5 stars (2 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

15 of 18 people found the following review helpful:
1.0 out of 5 stars Christmas Day Coaster Burner - Won't read or write CDs, December 26, 2005
By 
Wireless Tech (Virginia, United States) - See all my reviews
This review is from: HP 16X DVD±RW Dual-Layer LightScribe External Hard Drive ( DVD640RE ) (Personal Computers)
Well, this has been a fun addition to Christmas Day - making CD coasters and spending time on a worthless call to outsourced tech support. HP must be getting so many calls on these units that they've established a call center number specifically for this DVD burner unit.

The only good thing about the call to this tech support outfit was the answering the call was a native english speaker. And I guess he was upfront saying you had to be careful choosing the firmware updates because HP uses a number of manufacturers for this drive -- and the wrong manufacturer firmware will really cause problems if you load it.

After reading through a bunch of stuff, he said (1) I needed to go to the HP site and choose a firmware upgrade and (2) I need to use specific cd manufacturers as the drive doesn't work with several. There is no 2nd tier support for the next three days due to Holidays. When I asked to speak with supervisor, he put me on hold for a long time and later returned saying the supervisor wasn't available. He also was not able to give me a ticket number for this call.
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3 of 3 people found the following review helpful:
1.0 out of 5 stars hope you don't need hp support, January 8, 2007
This review is from: HP 16X DVD±RW Dual-Layer LightScribe External Hard Drive ( DVD640RE ) (Personal Computers)
HP support should be called non-support. I have bought a lot of HP products in the past but have always been lucky enough to have them all hold up through the warranty period until now. Bought a Pavilion Media Center PC with lightscribe and less than 5 months later the lightscribe dvd died. Do the get me a replacement or just a run around? You got it....the run around. I will never and I advise everyone else not to buy from HP until they can prove to stand by their warranties.
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