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Most Helpful Customer Reviews
62 of 64 people found the following review helpful:
1.0 out of 5 stars
BEWARE, BEWARE, BEWARE!!!,
By Kelci (Orange County, CA) - See all my reviews
This review is from: DVM Synovi G3 Soft Chews, 120 Chews (Misc.)
I purchased Synovi G3 120 count soft chews from Entirely Pets and there were wood chips in many of the chews. I've previously purchased Synovi from vets and also from Medi-Vet through Amazon with great success. My 3 dogs absolutely love the chews and they do help them a great deal. When I received the Entirely Pets order, at first my dogs ate them, but then they started refusing to eat them. I found wood chips twice in chews my dogs wouldn't eat but thought they came off my floor. Then I smashed a chew straight out of the container and it had several chunks of wood in it! Do NOT buy from this vendor. They've refused to take my calls or respond to this complaint. I still have contaminated chews left. BEWARE, BEWARE, BEWARE!!!!!!
Update Janary 2009: I contacted Synovi G3's manufacturer, IVX Animal Health and shipped them the remaining chews I had from Entirely Pets. They initiated a quality investigation and sent me a letter stating the following. "Inspection of the returned complaint samples showed some inconsistencies between the product you returned to us and the product in our current inventory. We believe that these inconsistencies may be related to the manner in which this product was purchased. IVX Animal Health recommends that our products be purchased ony through your veterinarian. IVX regrets any inconvenience this incident may have caused." In my conversation with the company, they told me that they do not sell directly to any of the companies who are selling on Amazon.
29 of 30 people found the following review helpful:
5.0 out of 5 stars
Good product line,
By
Amazon Verified Purchase(What's this?)
This review is from: DVM Synovi G3 Soft Chews, 120 Chews (Misc.)
I've been using varations on this manufacturer's products for years. It's been my experience that it's a good substitute for a Rimadyl Rx until my dogs inevitably get so bad that I have to use both the Synovi product and a half dose of Rimadyl, - eventually going to a full dose of Rimadyl. I average about 2 years on this product before I have to start including Rimadyl. Were it not for this product, I had a greyhound that I would have had to put to sleep at 9 years old because he could barely stand up without screaming in pain. With Synovi and Rimadyl, he lasted until 13.5 years old before I had to put him to finally sleep. He appeared to be comfortable right up until the end when all the joints in his back leg fused and he simply could no longer lift himself up.
My veterinarian says it takes a couple of weeks to see the results of using this product, but I have seen dramatic results in just a few days. You can generally get this product a lot cheaper thru Amazon. The vets generally carry this stuff, but have a much larger mark up.
13 of 14 people found the following review helpful:
5.0 out of 5 stars
Dramatic improvement in 6 weeks,
By
This review is from: DVM Synovi G3 Soft Chews, 120 Chews (Misc.)
We have a mini-dachsund who had back surgery in May '06. He recovered farily well but always had a bit of a "wobble". Six weeks ago he became very inactive, lost his loving personality and looked to be in a lot of pain. Our vet said recurrence is not unusual and that limiting activity along with Synovi G3 was the best we could do without considering more surgery. His improvement since then is wonderful. He is back to his old self, interacting with his sister and our family and his licker has regained it's sneaky attacks. We still limit his activity, (no more charging the back fence to yap at intruders), but I feel the Synovi has played the greater part in his recovery. Highly recommended and about 40% less than the vet when purchased on line.
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