Customer Reviews

Dacor Convection Microwave

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In late September of 2007 I purchased a DCM24 Convection Microwave oven for $550 and had it built in which cost more than the DCM24. I had 5 problems with this appliance with the most serious being its durability: 1) Popcorn and other things cannot be cooked without inverting a glass dish on the turntable otherwise the microwave worked fine, but the same cannot be said for the convection oven; 2) When cooking with convection it has a strong fan that circulates the heat around the oven, but it also circulates the smells from the oven all over the house; 3) It was a mess to clean the inside of the oven after cooking meat and other items (other than baking breads)with convection; 4) When cooking meat and casseroles, it took much longer than the cookbook predicted time, but I will say that it did a good job baking rolls and muffins; 5)MOST IMPORTANTLY when it was 22 months old it DIED: the only things that worked were the light and the fan. I called a Dacor appliance repairman and they took it in to the shop to diagnose the problem. Several days later I was told that it would cost $355 to have it repaired. I told them that they could keep it. I will purchase a Sharp microwave - I've had 2 of them that lasted for over 10 years, and an Oster toaster oven for a small convection oven.

N. L. Olsen