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2 Reviews
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1 of 1 people found the following review helpful:
4.0 out of 5 stars
Wonderful guitar--HORRID customer service,
By Tonya Thompson (TARPON SPRINGS, FL, US) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Daisy Rock Pixie Acoustic Guitar Starter Pack, Sky Blue (Electronics)
Upon buying and receiving this starter pack for my daughters 10th birthday, we were intially very happy. It is a beautiful blue guitar that sounded amazing right out of the box. Although it is a small thing the decals that were to be included were missing and to my 10 yr old it was an important item. I quickly emailed the company and awaited the response. The only response I got was a newsletter and monthly advertisments--no answer as to how to get the decals or if we even could. After a week I proceeded to call the company and was told (rather rudely)that the woman I was speaking with didn't handle that and she would transfer me to someone who did. I have since left 2 voicemails and have gotten no response. I don't understand the problem here I payed over $200 for this kit and expect everything to be in the package. If I had known it was going to be such a problem I would have packeaged it all back up and exchanged it. Will update when I hear anything.
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Daisy Rock Pixie Acoustic Guitar Starter Pack, Sky Blue by Daisy Rock
Out of stock
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